What are the responsibilities and job description for the Customer Success Manager position at Be Marketable?
Key Responsibilities
As an Account Manager Trainee, you will engage with customers, provide top-notch service, and enroll new clients in available wireless plans. You'll have the opportunity to develop your skills in:
- Answering customer questions and addressing concerns
- Providing product and service recommendations
- Assisting with enrollment and provider services
- Following up on unresolved customer inquiries and complaints
- Researching billing inquiries and claims
We offer comprehensive training and mentorship to ensure your success in this role.
