What are the responsibilities and job description for the Marina Services Supervisor position at Beach Island Marina Investment Partners?
Marina Services Supervisors facilitate property operations and maintain guest satisfaction. Covering a wide number of duties and responsibilities, Marina Services Supervisors are the backbone of the property. Coordinating with each other and other departments, Guest Services Supervisors keep the property running smoothly.
Marina Services Supervisors are responsible for the following:
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Maintaining the cleanliness of the property and docks, including loose and bagged trash
Maintaining the cleanliness of employee and guest facing work areas
Maintaining quality of marina equipment
Communicating clearly and effectively over the phone
Understanding and training on marina management, booking, and point-of-sale systems
Resolving guest concerns
Knowing and enforcing marina rules, guidelines and lease terms
Being knowledgeable and able to communicate water laws and safety guidelines
Assisting guests and tenants with general needs
Assisting guests and tenants with docking, fueling, and pump-out of their vessels
Informing guests and tenants of marina and property services and offerings
Observing the state of the docks including loose boats and ropes
Observing safety and facility needs, such as fire extinguishers and water leaks
Communicate observations and concerns regarding the state of the property and equipment to other departments and management.
Other tasks as necessary
