General Manager - Atlantic Park

Summary : The GM oversees all operations at the Atlantic Park Surf Lagoon, including revenue, expenses, regulatory and fiscal management, and overall guest experience. This role entails managing both aquatic and land-based operations, overseeing finance, marketing, human resources, and facilities. The GM collaborates with other stakeholders to maintain smooth operations and uphold exceptional guest satisfaction. Essential qualifications include proficiency in financial reporting, P&L analysis, and strategic capital investments. The GM drives the achievement of company goals and ensures alignment with the organization's vision and initiatives. Maintaining a deep knowledge of park events and amenities is crucial for optimizing guest experience. Strong communication skills, both written and verbal, are essential. The GM is accountable for developing an executive team and fostering the growth of all staff. Collaborating with Beach Street Operations, the GM focuses on efficiency, long-term ROI, customer service excellence, and cultivating a top-tier team.

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.

Responsibilities include, but are not limited to :

• Direct, implement, and oversee Atlantic Park surf lagoon operations to ensure compliance with SOPs, safety regulations, and local laws, enhancing service, safety, quality, and guest hospitality.
• Collaborate with Beach Street Operations and on-site teams to establish short-term objectives, long-range goals, budgets, pricing strategies, policies, and operational and marketing plans for Atlantic Park.
• Lead and inspire management staff through effective motivation and leveraging individual strengths to maximize guest satisfaction and productivity. Foster positive team member relations through effective delegation, maintaining high morale, upholding operational standards, and executing performance management processes.
• Review financial and non-financial reports, and devise solutions for improvement. Take corrective action to address deviations from approved budgets and safety standards.
• Oversee the organization's budgeting process, financial controls, and reporting, ensuring adequate funding aligns with company mission and customer experience expectations. Review financial performance across all operations, aligning activities with company objectives, and implementing corrective measures for suboptimal performance.
• Cultivate and maintain positive relationships with Atlantic Park partners, employees, vendors, customers, government agencies, and the local community. Engage regularly with facility guests and patrons.
• Collaborate closely with lodging, retail, and food & beverage concessionaires to ensure a seamless guest experience.
• Negotiate potential partnerships and contracts with outside vendors and / or partners.
• Oversee site safety and communicate all incidents including rescues, injuries, workers' compensation, and water-related illnesses to senior management, legal, and risk management / insurance entities.
• Administer and ensure adherence to all Atlantic Park and Beach Street rules, regulations, processes, and policies.
• Perform additional duties as required by the Beach Street Operations.

Experience and Qualifications :

Personal Attributes :

Working Conditions / Physical Requirements :

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment : ambient room temperatures, lighting, and traditional office equipment as found in a typical office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not an exhaustive list of all the job functions that the General Manager may be asked to perform from time to time with various staff.

How to Apply : Please send cover letter, resume, and cover letter to blake@beachstreetdev.com. Zoom interviews will be conducted on a re-occurring basis until the best suitable candidate has been identified.

Compensation : Compensation to be determined based upon prior experience and assigned roles / responsibilities.

Additional Resources :

Management reserves the right to assign or reassign duties and responsibilities to this job at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to be able to perform essential functions. Diversity creates a healthier atmosphere. Equal Opportunity Employer.

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