What are the responsibilities and job description for the IT Support Services Assistant position at beBee Careers?
Job Summary:
\We are seeking a Technical Assistance Technician to provide technical support and assistance to users experiencing issues with computer software or hardware operation.
\Key Responsibilities:
\- \
- Answering user inquiries regarding computer software or hardware operation \
- Overseeing the daily performance of computer systems \
- Reading technical manuals and conducting computer diagnostics to investigate and resolve problems \
- Providing technical assistance and support \
- Setting up equipment for employee use and performing other duties as assigned \
Requirements:
\Candidates must have excellent problem-solving skills, strong communication abilities, and a basic understanding of computer systems. They should be able to work independently and as part of a team, providing high-quality customer service and technical support.
\Benefits:
\This role offers a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
