Electrical Customer Service Manager

Beckett Electrical Services is a family-owned and operated commercial electrical contractor proudly serving the Central Texas market. With a strong reputation for safety and quality, we are committed to providing an environment where every team member feels valued and supported. As we continue to grow, we’re seeking a dedicated professional to join our team, where collaboration, innovation, integrity, and grit drive everything we do. Our mission is to provide a safe environment for skilled electricians who advance a culture of professionalism and integrity.

We offer industry-leading benefits designed to attract top talent, emphasizing your well-being, career development, and future security. While our company is comprised of three core departments—Service, Construction, and Lighting—we work as one cohesive unit, fostering a team-first atmosphere where everyone thrives.

Key Responsibilities:

• Project Planning & Coordination: Develop detailed project plans, including timelines, budgets, and resource allocation. Coordinate with clients, architects, engineers, and subcontractors to ensure seamless project execution.
• Budget Management: Monitor project budgets, track expenses, and ensure financial targets are met. Prepare and submit budget updates and forecasts to senior management.
• Quality Assurance: Ensure all work meets or exceeds industry standards and client expectations. Conduct regular site visits and inspections to maintain high-quality workmanship.
• Team Leadership: Lead and manage project teams, including foremen, electricians, and apprentices. Provide guidance, support, and training as needed.
• Safety Management: Promote and enforce a strong safety culture on all job sites. Ensure compliance with OSHA standards and company safety policies.
• Estimating Process Management: Oversee all aspects of the estimating process, ensuring timely and accurate completion of bids.
• Vendor & Quote Management: Request and review quotes for accuracy to secure the best value for the company.
• Opportunity Identification: Identify new opportunities and concepts that add value to our department and align with our core values.

Qualifications:

• Experience: Minimum of 3 years of experience in estimating and managing commercial electrical projects.
• Licensing: Holds a valid TDLR journeyman electrician license or higher.
• Certifications: PMP, PE, or other relevant certifications are a plus.
• Relationship Building: Ability to build and maintain strong customer and vendor relationships.

What We Offer:

• Competitive pay based on experience and qualifications.
• Competitive salary and benefits package.
• Opportunities for career advancement.
• A supportive and collaborative work environment.
• Positive team-focused work culture.

If you’re passionate about delivering high-quality work, have a knack for problem-solving, and thrive in a collaborative environment, we’d love to hear from you!