Operations Analyst

Position 2 Job Title: BTS Analyst MFG IT Level I (Operations)

1) POMS/MES system knowledge.

2) Software Lifecycle management

3) OSIPi/Delta V knowledge as it pertains to IT system configuration4) Power apps/PowerBI/data visualization tools 5) GMP experience

Purpose:

Responsible for the provision of technical support for all IT/BTS (Business Technology Solutions) systems, activities, development, and administration of plant IT systems supporting manufacturing operations.

Manages and implements projects that affect the manufacturing infrastructure, plant systems, security, workstations, support, and IT standards.

Responsibilities:

• Work on AbbVie IT manufacturing systems and application projects.
• Is responsible for the implementation and rollout of new IT systems.
• Ensure system documentation and computerized systems compliance with Data Integrity policies and regulatory requirements.
• Collaborate with BTS IAI (Infrastructure Architecture Innovation) to maintain oversight over AbbVie network infrastructure pertaining to the site.
• Is responsible for ensuring the maximum availability of IT equipment and systems to support the business.
• Is the site subject matter expert (SME) for plant IT systems.
• Continually building knowledge of the business while keeping current with new technologies.
• Collaborate closely with other site functions on cross-functional projects and, responsible for delivering IT capabilities and support to site projects
• Liaise with IT Contractors/Consultants and ensure compliance with contractor management site policies.
• Support of manufacturing desktop/workstation and server applications.
• Training of employees on relevant applications.
• Validation / Qualification of hardware and software as required by AbbVie policies and SOPs.
• Is responsible for data backup and administration / maintenance of the plant manufacturing systems.
• Protect AbbVie from cyber risk on manufacturing equipment and site assets, adhering to cyber security procedures and practices of AbbVie.
• Is responsible for patching of the plant manufacturing IT systems.
• Participation in cross functional teams and initiatives across the site.
• Adheres to and supports all EHS standards, procedures, and policies.
• Provide technical leadership on IT to functional areas and collaborates with key stakeholders.

Qualifications:

• Bachelor s degree: Degree level qualification in computer science or equivalent relevant discipline

Cognitive/Business Skills:

• Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
• Requires proven problem-solving skills and the ability to adapt to new requirements.
• Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
• Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
• Requires total commitment to quality and always maintaining a high standard of work.
• Always demonstrates the highest levels of integrity and a strong work ethic.
• Strong communication skills, both verbal and written, are required for the execution of this role.
• Strong interpersonal skills are required.
• Supports the principles of Perfect Performance.
• Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.

Job/Technical Skills

• 2 years plus in IT Manufacturing System / Application Support (essential)
• 3 years plus of relevant IT experience (Essential)
• ITIL (Desirable)
• GAMP (Desirable)
• AVEVA OSI PI Administration or relevant Data Historian Administration (Desirable)
• POMSnet Administration or relevant MES system Administration (Desirable)
• Microsoft O365 PowerApps / PowerBi
• Project Management (Desirable);
• POMS and MES system experience
• GMP manufacturing plant experience