Provider and Community Engagement Specialist

Behavioral Framework – a leading provider of ABA therapy to children diagnosed with autism - is looking for a Provider and Community Engagement Specialist!

Position Overview

The Provider and Community Engagement Specialist will be responsible for developing and managing provider relations within Behavioral Framework’s North Carolina service areas. This position will be key to the development of new and existing provider and client relations, while supporting the overall marketing strategy. This individual will act as a liaison between Behavioral Framework and local providers to communicate available services and improve provider relationships. 

Behavioral Framework Highlights:

• Behavioral Framework is devoted to the pursuit of providing excellent, honest, and compassionate care within the autism community.

• We believe in the dedication and passion of our professional team and the science behind ABA.

Job Responsibilities

• Act as provider liaison for Behavioral Framework’s ABA Therapy services and Pathways Diagnostic Services.

• Educate providers on Behavioral Framework’s clinical care model.

• Cultivate community and provider relationships to position Behavioral Framework as a trusted source for superior care.

• Conduct calls and office visits with pediatricians, psychologists, psychiatrists, hospitals, insurers, daycares, schools, community organizations, and other care providers to build relationships and educate their staff on available services and accurate wait times.

• Attend and local non-profit partner events in the North Carolina region.

• Increase Behavioral Framework’s brand awareness within local communities.

• Profile each provider based on location, services, staff size, etc.

• Develop a basic understanding of regional business conditions relating to the industry, competition, and relevant business trends.

• Relay client and provider feedback to Director of Marketing to improve outreach strategy. Establish a positive and collaborate working relationship with Behavioral Framework and Pathways team members.

• Work in collaboration with Marketing, Operations and Intake teams to provide continuous

• improvements in client referral processing methods.

• Demonstrated ability to operate as a team player and able to work independently and collaboratively with others.

• Ability to manage multiple projects and perform duties with minimal supervision. Responsible for administrative duties including timely completion of expense reports, updating CRM with provider information, and creating detailed analysis and reports. Responsible for managing travel expenses.

• Perform other related duties as assigned.

Required Skills and Abilities

• Excellent verbal and written communication skills.

• Strong time management, problem-solving, and interpersonal skills. Results driven self-starter with a passion for helping children.

• Detail oriented with the ability to follow directions. Competency in computer skills.

• Strong ability to work independently.

• Must have a valid driver’s license and access to personal transportation in the service area(s). A valid driver’s license and auto liability insurance is required.

• Ability to perform all duties with a high professional standard.

Experience and Education

• Bachelor's degree in business, marketing, or health-related field required.

• Five years of experience in provider relations, business, sales or related field required.

• Knowledge of the ABA and the behavioral health industry is a plus.

Work environment, Physical Conditions

• Ability to work in a fast-paced environment.

• Ability to work 40 hours per week.

• Ability to work cooperatively with others.

• Must comply with practice policies and procedures.

• Ability to travel throughout the state of North Carolina.

• Ability to report to either or Charlotte, NC or Raleigh, NC office.

• Access to personal transportation in the service area(s) with valid driver’s license and auto liability insurance.

• Physical activities include sitting for long periods of time, walking, bending, kneeling. Must be able to reach, pull, and push.

• Requires manual dexterity, auditory and visual skills.

• Ability to lift up to 15 lbs.

Salary: $60,000-$70,000 plus a bonus incentive

EOE

Behavioral Framework is committed to equitable treatment for all employees, clients, and their families. We welcome and respect the diversity of the families we serve, and we focus our organizational efforts to build a culture of respect, dignity, fairness, caring, equality, and self-esteem.

We believe our strength comes from the shared experiences of our employees, clients, and community. We pride ourselves on serving a diverse population and always seeking to hire, retain, and promote from a wide variety of backgrounds.

#BFADMIN

Salary : $60,000 - $70,000