What are the responsibilities and job description for the Administrative Assistant position at Bekins, Inc.?
Administrative Assistant – Coopersville, MI
Company Overview:
Bekins is a continuously growing family-owned company that first started in 1975 as Bekins Appliance Service. With three locations in West Michigan, we are now nationally known as a high-end retail and service company that sells, installs, and services appliances and electronics. We exist to be the best; challenging industry norms to do what’s right, and to make a positive difference in the lives of our employees, their families, our customers, and the community. Bekins' workforce has doubled in size over the last five years, and we continue to look to hire the best.
Position Summary:
Our team is looking to hire a new Administrative Assistant to help Bekins provide award winning customer service. This position is in our Coopersville location. The ideal candidate will have excellent customer service skills, be highly organized, and have exceptional attention to detail. It is Bekins’ goal to provide award winning customer service while providing employees with a stable environment focused on a healthy work/life balance. Full-time schedule including a rotating Saturday. Starting at $20 an hour.
Responsibilities:
- Maintain consistent communication with customers and departments within Bekins.
- Be organized, efficient, professional, and friendly.
- Handle matters expertly and proactively, follow-through on projects to successful completion.
- Handle customer concerns and questions appropriately.
- Able to navigate detailed and complex computer software programs with ease.
- Naturally has a meticulous and precise personality; professional.
- Track and maintain product exchanges, parts processing, and service schedules.
- Coordinate with vendors to meet customer needs.
Qualifications:
- Experience in clerical or administrative support positions.
- Proficient in Microsoft Office, including Outlook, Word and Excel.
- Able to navigate detailed computer software programs with ease.
- Excellent customer service skills.
- A friendly personality with a desire to help all of our clientele.
- Able to communicate clearly, appropriately, and concisely in verbal and written formats.
- Able to lift 50 lbs.
Benefits Include:
- Insurance (health, vision, dental, life)
- 401k with a company match
- Six paid holidays
- Paid time off
- Short-term disability
- Employee discount
- Loyalty rewards
- Employee referral bonus
Bekins provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Salary : $20
