What are the responsibilities and job description for the BELFOR Property Restoration | Sales Account Manager - Tulsa position at BELFOR Property Restoration?
MUST HAVE DISASTER RESTORATION EXPERIANCE - Position Overview
This position is responsible for developing long-term relationships with customers and overseeing a sales and marketing team. As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Sales and Marketing Account Managers must be able to sell the BELFOR brand utilizing accepted BELFOR practices and marketing material. You will be required to attend client meetings and trade shows as appropriate.
Essential Functions
- Present and sell BELFOR services to current and potential clients
- Follow up on new leads and referrals resulting from field activity.
- Identify and network with new sales prospects
- Resolve conflicts and provide solutions to customers in a timely manner
- Supervise Sales and Marketing Representatives to ensure sales increase
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Work as a team with local and national operations to promote customer satisfaction, sales growth, and the success of the entire BELFOR organization.
- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients.
- Act as the point of contact and handle customers’ individual needs.
- Suggest actions to improve sales performance and identify opportunities for growth
- Generate new business using existing and potential customer networks
- Attend marketing events as required
- Provide quantitative data to support results of Marketing events to management
- Develop and maintain current knowledge of BELFOR services, industry trends, and competitive information.
- Actively participate in key local industry groups and associations.
- Identify and resolve client concerns in order to grow overall sales.
- Other projects and duties as assigned
Experience and Qualifications
Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
