What are the responsibilities and job description for the Dental Front Desk Receptionist position at Belknap Dental Associates?
Dental Front Desk Receptionist @ Belknap Dental Associates
Who We Are:
Our team here at Belknap Dental Associates is looking to bring on a Front Desk Receptionist to help us in greeting and serving our amazing patients. If you have Front Desk experience at a Dental Practice, we'd love to meet you!
We are located at 40 Chestnut Dr, just on the outskirts of downtown Dover. Our dental practice is well equipped and spacious, allowing us the privilege to serve a large amount of patients in our community. If hired, you'd be joining a close-knit team that is composed of a great mix of both experience and newer team members. We are led by fantastic doctors who are excellent clinicians and have cared for our patients for many years.
The Role:
In addition to greeting our patients when they enter the practice, this role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and some treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.
Schedule: Full time - Mon-Fri.
Hours: 8am-5pm
Responsibilities:
- Strive to provide a superior patient experience
- Support patients within presenting treatment plans
- Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
- Scheduling to patient clinical needs
- Collect copayments and verify insurance coverage
- Schedule and confirm patient appointments.
- Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments
Qualifications:
- One year of dental reception experience
- Versed in dental terminology and procedures
- Maintains a positive, collaborative, and supportive disposition with team and patients
- Understands and complies with HIPAA and HITECH Act of 2009
5-F0018
Job Type: Full-time
Benefits:
- 401(k)
- Employee discount
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to Commute:
- Dover, NH 03820 (Required)
Ability to Relocate:
- Dover, NH 03820: Relocate before starting work (Required)
Work Location: In person