What are the responsibilities and job description for the Service Advisor at RV Dealership position at Bell Camper Sales?
This job is for a service advisor at Bell Camper Sales. We are a family based business that does not have a corporate feel. You will be responsible for staying in contact with customers in the service department, dispatching work to technicians, working with warranty companies, and working with the parts department. We are looking for someone that can work full time from 8:00AM to 5:30PM Monday through Friday and one Saturday per month. (You will receive overtime pay for Saturdays and anything over 40/hrs per week). You will need to have some experience in service writing and talking to customers. Experience with RV's is preferred but not mandatory for this job. Your base rate will start at $12 per hour, and on top of that you will receive a monthly bonus amount based on cashed out tickets. Starting out you should expect to make around $35,000 to $50,000 per year and will go up from there. Employees are eligible for health insurance after 60 days, paid time off after a year, and qualify for our 401K after a year. If you are interested in the position please fill out the application online, give us a call, or come by and fill out an application. Thanks.
Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Schedule appointments for any and all RV related service
- Communicate with customers and technicians to ensure timely completion of services
- Provide estimates for RV repairs and services
- Process payments and handle cash transactions
- Maintain accurate records of customer information and service history
Skills:
- Strong communication skills to effectively interact with customers and technicians
- Experience with RV's is preferred but not mandatory for this job
- Ability to accurately describe customer concerns and recommend appropriate services
- Proficiency in using computer software for scheduling appointments and processing payments
- Detail-oriented with strong organizational skills to maintain accurate records
Job Type: Full-time
Pay: $2,900.00 - $4,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $35,000 - $50,000