Demo

Healthcare Support Specialist (Pathway to Hearing Care Technicia

BELTOPIA LLC
Lexington, KY Full Time
POSTED ON 3/14/2025
AVAILABLE BEFORE 4/10/2025

Job Description

Job Description

Overview :

We are looking for a motivated and people-oriented Hearing Care Technician to join our Lexington team. This role is an exciting opportunity to jumpstart your career in hearing healthcare, with a clearly defined path toward becoming a licensed Hearing Care Specialist . Ideal candidates bring strong backgrounds in sales, customer service, hospitality , or related fields, and are ready to put these skills to work in a clinical setting.

We offer comprehensive training, including mentorship and support for licensing requirements. You will begin by assisting with patient care and hearing aid adjustments, gaining hands-on experience that builds your technical and interpersonal skills. As you progress, we provide the education and resources you need to achieve a Hearing Care Specialist license.

Key Responsibilities :

  • Conduct patient screenings, ear impressions, and hearing aid fittings.
  • Assist with hearing aid adjustments, troubleshooting, and repairs.
  • Provide personalized care and usage instructions to patients.
  • Support sales and patient follow-up to build and maintain patient relationships.
  • Collaborate with the Hearing Care Specialist to ensure patient needs are met and treatment plans are followed.
  • Maintain patient records and manage administrative tasks related to patient care.

Skills We’re Looking For :

  • Sales Acumen : Comfortable with patient interactions, upselling, and guiding patients toward products and services suited to their needs.
  • Customer Service Orientation : A dedication to creating positive patient experiences and building rapport with clients.
  • Attention to Detail : Strong organizational skills to manage patient files, order supplies, and assist in accurate hearing aid fittings and adjustments.
  • Team Collaboration : Ability to work closely with the Hearing Care Specialist and clinic staff to support patient outcomes.
  • Problem-Solving Skills : Ability to troubleshoot patient concerns and resolve issues with hearing devices.
  • What We Offer :

  • Pathway to Licensing : Comprehensive training and support for obtaining the Hearing Care Specialist license.
  • Professional Development : Regular skill-building opportunities to advance in your career.
  • Employee Benefits : Health, dental, and vision insurance; 401(k); paid time off; and employee discounts.
  • Minimum Qualifications :

  • High school diploma or equivalent (required).
  • Prior experience in sales, customer service, hospitality, or related fields.
  • Interest in pursuing a career in hearing care, with a commitment to the licensing pathway.
  • Proficiency in Microsoft Office and general computer skills.
  • Preferred Qualifications :

  • Previous experience in a healthcare or patient-focused role.
  • Ability to manage a fast-paced environment with a friendly and professional demeanor.
  • Join Our Team!

    If you’re passionate about helping people and ready to grow in the healthcare industry, apply today to become a Hearing Care Technician with Beltone in Lexington. Build a meaningful career while making a difference in our patients’ lives.

    We are an Equal Opportunity Employer.

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