Customer Success Manager

Are you ready to take charge of your career and make an impact in the world of sales? Join our team as a Customer Success Manaager, where you’ll play a vital role in driving growth and connecting with customers across the area.

About Us:

We’re a fast-growing company that partners with industry-leading brands like Verizon. Our mission is to deliver innovative solutions and exceptional customer experiences. With a culture built on teamwork, growth, and inclusion, we’re dedicated to helping our employees thrive both professionally and personally.

What You’ll Do in The Customer Success Manager Role:

• Proactively identify opportunities to upsell and enhance customer engagement by expanding their use of our services, based on customer usage patterns and relationship development
• Develop and nurture relationships with new customers and support customers on how our services best meet their needs
• Understand customer needs and requirements through active listening, probing questions, and observing body language to close sales
• Identify opportunities, present tailored solutions, and close deals to meet or exceed monthly sales goals
• Create and execute sales plan, leveraging market insights to maximize revenue
• Represent our company’s values and commitment to excellence during every interaction
• Work closely with internal teams to ensure seamless customer onboarding and satisfaction
  
  

What We’re Looking For:

• 1-3 years of Customer Success, Account Management, or Sales-related experience preferred—but we love go-getters and fast learners, too
• A knack for understanding client needs and providing solutions that add value
• Highly motivated and driven to succeed, with the ability to work independently and manage your time effectively
• Strong interpersonal and presentation skills, with a talent for building rapport
  
  

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