What are the responsibilities and job description for the Large Appliance Repair Professional position at Best Buy?
What You'll Do
As an Appliance Installation and Repair Technician, your primary responsibilities will include:
- Preparing Customers' Products for Repair: You will prepare customers' appliances for repair, ensuring that they are safe to work on and that all necessary parts are available.
- Managing Routes and Part Orders: You will optimize routes to minimize travel time and costs, while also managing part orders to ensure timely delivery.
- Performing Triage and Managing Client Expectations: You will assess appliance issues, manage client expectations, and keep work orders up-to-date to ensure seamless service delivery.
- Offering Alternative Solutions: When customers choose not to continue with the repair, you will provide alternative solutions to meet their needs.
