What are the responsibilities and job description for the Operations Manager position at Best Cheer Stone?
About Us:
With a two-decade history on the forefront of the stone market, Best Cheer Stone (BCS) embodies affordable excellence in stone materials. Our goal is to bring the most exquisite stone in the world to fabricators and commercial builders everywhere, pairing the personalized service of a local stonemason with the large-scale capabilities of a global distributor. Our factory-direct facilities on both coasts offer slabs, prefabricated countertops, prefabricated vanity tops, tiles, mosaics, façade panels and cut-to-size items; our west coast facility is home to the country’s largest selection of pre-fabricated countertops and vanity tops.
Job Title: Operations Manager
Key Responsibilities:
- Responsible for assuring all shifts and functions are properly staffed to execute varied work volume, manage flow of orders from Customer Service to the floor to optimize operation.
- Develop, maintain and manage facility quality process.
- Works closely with other departments to maintain the integrity of the order process.
- Ensure on-time shipping performance; work closely with supervisors and managers to ensure receipts and shipments meet standards.
- Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.
- Provide direct supervision to the shift supervisors. Hold them accountable for their performance and the performance of their teams.
- Provide Leadership, training, and supervision to Customer Service and Warehouse teams.
- Continuously work towards increasing the leadership capability of the team and drives professional growth.
- Responsible for all facility/equipment maintenance and supplies.
- Responsible for maintaining a safe working environment and overseeing safety compliance.
- Responsible for monthly Cycle Counts, Research, Root Cause Analysis, Findings, and developing solutions to improve overall health of Warehouse Inventory.
- Responsible for Annual Physical Inventory from coordination, execution, and process improvement standpoint.
Qualifications:
- Five (5) years of proven experience in Operations Management
- Experience with ERP/WMS systems
- Experience with Barcode system
- Strong analytic and quantitative skills
- Strong interpersonal skills are essential and the ability to integrate into various departments is required.
- Strong organizational skills with an ability to effectively manage multiple projects and tasks simultaneously.
- Experience with responsibility for Customer Service teams.
- Working closely with Sales Management and Finance to proactively identify and address process gaps and areas for improvement.
- Experience working on cross functional teams.
- Ability to read, write, listen, and communicate effectively.
Education:
- Bachelor’s degree in business, Operations Management or related field
Working Conditions:
Multiple environments including office and warehouse.
Pay Range: $95,000 - $105,000
If you are a dedicated Operations professional who thrives in a fast-paced environment, we invite you to bring your talent and passion to our team. Apply now to be part of a dynamic company where creativity meets customer satisfaction.
Best Cheer Stone is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Salary : $95,000 - $105,000
