What are the responsibilities and job description for the Customer Service Representative position at Best Home Services (Naples)?
Overview
We’re always looking for energetic, warm, and optimistic people who enjoy helping others and making a difference for our customers.
*Must have direct sales experience*
Available shifts: 8AM-4:30PM, 10AM-6:30PM, 12:30PM-9:00PM
*WEEKENDS ARE A MUST*
What we have to offer:
- Hourly plus generous weekly bonus payouts (Top Reps averaging additional $200 to $500 /week)
- No cap on bonus payouts!
- PTO after 90 days
- Birthday Pay
- 7 Paid Holidays
- Medical, Dental, Vision
- Employee Assistance Program
- Referral Bonus
- 401K Matching
- Employee Rewards
***And so much more
Candidate Requirements
- Must have a minimum of 2 years of customer service.
- Must have 2 years in a sales environment
- Must be able to work in a fast-paced work environment.
- Must be able to multitask effectively.
Responsibilities
Working in our customer service center, you are so much more than a voice on the phone. You are an expert, an ambassador, and someone who saves the day. This is a sales position that requires the evaluation and discussion of the services we offer including services to upgrade new, existing, and previous customers. This role will focus on establishing rapport and building value on the appropriate solution by educating our customers. Ensure customers get the best value by selling multiple service options.That means always giving our customers the best service, making them feel as if we are going to do whatever it takes to get the job done.
Who We Are
We are a local call center for the largest home services company in Florida; Best Home Services. Offering air conditioning, plumbing and electrical Services. We are the market leaders and take pride in providing employees the ability to progress in their careers. There are future advancement opportunities and we are a very aggressive and growing company. With generations of experience delivering the highest quality service available to over 100,000 customers, we are fully dedicated to maintaining our position as SW Florida's #1 rated service company. We are A rated by BBB, received Angie's List's Super Service Award, and have been voted one of SW Florida's #1 companies
Salary : $200 - $500
