Parts Support Service Representative

Best Line Equipment is currently seeking a full-time Aftermarket OEM Parts Support Service Representative (PSSR) for the state of New Jersey. The position is based out of our Keyport, NJ location but daily travel will be required to customer locations throughout the assigned area. You will serve as the "in field" link between the company and the parts, sales, and service departments at the various locations within the territory. In this role you will be responsible for sales of parts and/or service-related agreements for construction and industrial equipment, growing revenue streams from current and new accounts.

Job Overview

• Interact with clients, knowing their specifications and offering them the best products.
• Sell products to repair the problem and meet the customer's needs.
• Visit external customers to make a sale and determine replacement parts required according to customer requests or customer descriptions of malfunctions.
• Report directly to PSSR Manager.
• Collaborate closely with Sales, Parts, and Service teams to deliver prompt and exceptional customer service.
• Manually check inventory stock in assigned mobile parts van and/or through the software CDK.
• Physically spot check inventory on an average of six times per year.
• Examine returned parts for defects and exchange defective parts or refund money.
• Occasionally package and ship parts back to the manufacturer or customer.
  
  

Requirements

• High school diploma or equivalent preferred
• 2 years of construction equipment experience in parts, service, or sales (or a combination thereof)
• Excellent customer service skills
• Knowledge of machines and tools, including their design, uses, repair, and maintenance
• Valid Driver's License
  
  

Job Type: Full-time

Estimated Annual Compensation: $60,000 - $90,000 (based on performance)

Benefits Include

• Medical, Dental, Vision, and Rx
• 401(k) with partial company match
• Short- & Long-Term Disability
• Basic and supplemental life insurance
• Employee Assistance Program
• Employee Discount
• Paid vacation, sick time, and holidays
• Company vehicle and fuel card
• Boot Reimbursement
  
  

Why work at Best Line?

Best Line Equipment is a leading provider of heavy equipment, construction materials, and related services for Pennsylvania and beyond. We proudly represent top brands like Bobcat, JLG, Develon, and Stihl, offering our customers the best solutions for their needs. Beyond our comprehensive product selection, we are recognized for our exceptional customer service and commitment to employee satisfaction. Best Line is the only equipment company in Pennsylvania to be listed on the Best Places to Work in PA list - an honor we have received five times.

At Best Line Equipment, we strive to incorporate leading-edge technology into our business while keeping the well-being of our employees and customers at the forefront of our operations. We believe that it takes great employees to build a great organization and we are passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on job satisfaction, diversity, and a shared responsibility to serve the customer. If you would enjoy the chance to make your mark with the premier equipment rental, sales, service, and parts company, consider a future with Best Line Equipment.

#LP