What are the responsibilities and job description for the Front Desk Receptionist/Night Auditor position at Best Western Kenosha Inn?
We are looking for a Front Desk Receptionist to join our team. The successful candidate will be responsible for greeting guests, managing incoming calls, scheduling appointments, and providing general administrative support. The ideal candidate should have excellent communication and customer service skills, as well as the ability to multitask and stay organized in a fast-paced environment. We are looking for someone who is reliable, friendly, and professional.
Responsibilities:
- Greet visitors and answer incoming calls in a professional manner.
- Provide accurate information about the company and its services.
- Maintain the reception area in a neat and orderly fashion.
- Schedule appointments and meetings for staff members.
- Answer customer inquiries and direct them to the appropriate personnel.
- Maintain records of customer interactions, transactions, comments, and complaints.
- Process payments and invoices.
Job Types: Full-time, Part-time
Pay: $10.00 - $11.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Night shift
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $10 - $11
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