What are the responsibilities and job description for the Hotel Night Auditor position at Best Western Plus Ticonderoga Inn & Suites -...?
```Duties```
- Perform night audit functions to ensure the accuracy and completeness of hotel financial records
- Verify and balance all guest accounts and charges
- Prepare daily reports, including occupancy, revenue, and cash summaries
- Handle guest inquiries and resolve any issues or complaints in a professional and timely manner
- Assist with the check-in and check-out process as needed
- Monitor and maintain the security of the hotel during the night shift
- Operate phone systems and respond to guest inquiries or requests
```Requirements```
- Previous experience in night audit or front desk operations preferred
- Knowledge of hotel management systems and procedures
- Strong attention to detail and ability to work accurately with numbers
- Excellent communication and customer service skills
- Bilingual or multilingual abilities are a plus
- Ability to handle multiple tasks simultaneously and prioritize workload effectively
- Flexibility to work night shifts, weekends, and holidays as required
At our hotel, we value our guests' satisfaction above all else. As a Night Auditor, you will play a crucial role in ensuring that our guests have a seamless experience during their stay. Your attention to detail, strong organizational skills, and ability to provide exceptional customer service will contribute to the overall success of our hotel.
We offer competitive compensation, opportunities for career advancement, and a supportive work environment. If you are passionate about hospitality and have the necessary qualifications, we would love to hear from you. Apply now to join our team as a Night Auditor!
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $16 - $18