What are the responsibilities and job description for the Customer Service for Auto and Home Insurance position at Bet On You LLC, an Allstate Insurance?
Job Description
Job Description
Welcome to Bet On You LLC, an Allstate Insurance Agency. We empower our community and protect our tomorrow. We are a passionate, competitive, and highly motivated team that thrives on the success of each other and the success of our customers. Our employee and customer centered culture provides an excellent experience in every interaction.
Dedicated and detail-oriented customer service professional with over 1 year of experience in the insurance industry. Proven ability to resolve complex client inquiries and provide exceptional support, fostering trust and loyalty. Strong communicator skilled, you should have a friendly and professional demeanor, adept at utilizing CRM software and handling policy management efficiently. Passionate about delivering a positive customer experience and helping clients navigate their insurance needs.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Mon-Fri Schedule
Evenings Off
Career Growth Opportunities
Hands on Training
Responsibilities
We welcome you with open arms at 9am M-F in our state-of-the-art office.
- Answering calls and responding to customer complaints.
- Accessing customer accounts and policy schedules.
- Responsible to Retention, Re-write and Cross sales into multiple lines of insurances
- Providing customers with detailed information about policies and products.
- Recommending available products.
- Typing up complaint reports.
- Managing the customer complaint database.
- Educate clients on policy options and benefits, assisting in the selection of appropriate coverage.
- Developer a knowledge base of frequently asked questions, improving response time and customer satisfaction.
- Help in training new team members on customer service best practices and insurance fundamentals.
Requirements
