What are the responsibilities and job description for the IT Support Engineer position at BET365?
This range is provided by bet365. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Base pay range
65,000.00 / yr - $90,000.00 / yr
As an IT Support Engineer, you will be responsible for the installation and configuration of hardware and software, acting as an escalation point to our Service Desk and working with our third line teams and as remote hands for our infrastructure teams when required.
As an experienced Engineer, you will provide support to the Business and work closely with other teams within IT Services and Infrastructure to ensure all services are delivered within set targets and to agreed standards. Your primary focus will be to support the New Jersey Business function alongside providing support where required to external offices.
The day to day work is interesting, challenging and fast paced with a hardworking and delivery focused Company ethos. The ideal candidate will have a broad set of technical skills and be ready to tackle some of technology’s greatest challenges.
The IT Support team provides on-site support to employees.
Preferred Skills, Qualifications and Experience
- Strong interpersonal and customer service skills.
- Excellent analytical and troubleshooting skills.
- Good attention to detail and well organized.
- Strong written and verbal communication skills.
- Ability to work independently with limited supervision.
- Commercial experience working within a service management function.
- Technical ability supporting and maintaining hardware and peripheral devices.
- Experience of using an ITSM Tool for tracking, change, requests, incident and problem jobs.
- Experience deploying, imaging and supporting Windows 11, Windows 10, macOS, Linux, and mobile devices (iOS / Android).
- Experience supporting technologies from a diverse product stack including; Active Directory, Microsoft Exchange, Office 365, Teams, Citrix, Cisco and VMWare Workstation.
Main Responsibilities
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Gambling Facilities and Casinos
J-18808-Ljbffr
Salary : $65,000 - $90,000
