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Donor Relations Coordinator

Beth Israel Lahey Health - Non Executive
Charlestown, MA Other
POSTED ON 3/2/2025 CLOSED ON 4/11/2025

What are the responsibilities and job description for the Donor Relations Coordinator position at Beth Israel Lahey Health - Non Executive?

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Donor Relations Coordinator performs a wide variety of administrative and project management tasks supporting BILH’s comprehensive stewardship and recognition program.  The coordinator maintains strong and collaborative working relationships with colleagues from across the system, including frontline fundraisers, department and facilities administrators, and donors to support our philanthropic objectives. The coordinator will be responsible for the execution and tracking of donor recognition plans based on gift criteria, which may include special acknowledgments, press releases, publications, event announcements, and tracking important data within the philanthropy database including naming opportunity inventory. (hybrid)

Job Description:

Essential Duties & Responsibilities including but not limited to: 
1.    Handles all scheduling and work with meeting space, food services, sometimes with large numbers of participants. Prepares meeting materials. Reserves meeting locations and equipment. Prepares meeting agenda and other materials. Prepares travel arrangements as needed. Records and distributes meeting notes. 

2.    Answers telephone, takes accurate messages or directs call to appropriate person. Handles written communication with internal and external parties, maintains files. Greets and directs patients/families, visitors and staff. Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority. 

3.    Coordinates with Philanthropy Central Services teams for data requests, prospect research, gift acknowledgment and stewardship activities. 

4.    Provides general administrative support to the Philanthropy Office when needed at the discretion of the hiring manager.

5.    May perform research as needed and regular screenings of prospect lists. 

6.    May represent the office and the hospital at events when needed.

7.    May manage Raiser's Edge database requests through Mojo, including new record creation, prospect visits, contact reports, moves management, and proposal data. May be responsible for running weekly metric reports for Director(s) of Philanthropy. 

8.    May coordinate invitation production, mailing, and response tracking, coordinates the flow of information regarding events, which may include small dinners, galas, golf tournaments, and other cultivation events within the Philanthropy Office, performs administrative and other responsibilities as needed, and travels as necessary to events


Minimum Qualifications: 
Education:
•    Associate’s degree required. Bachelor's degree preferred.

Licensure, Certification & Registration:
•    N/A

Experience:
•    1-3 years’ related work experience required.

Skills, Knowledge & Abilities:
•    Approaches work with a positive attitude and creativity. 
•    Requires strong project and time management skills.
•    Must be detail-oriented and timely with work.

Preferred Qualifications & Skills:
•    Individual judgment and knowledge of fundraising strategy.

Dept/Unit Specific Skills:
•    Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. 
•    May produce complex documents, perform analysis and maintain databases.
•    Ability to travel, occasional evening and weekend work, and to adjust to other needs of the department.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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