What are the responsibilities and job description for the UC Casework Support Specialist position at Bethany Christian Services?
UC Casework Support Specialist
Requisition #: req14353
Location: Nashville, TN
Hours: Full-Time (40 Hours/Week)
At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our mission and these shared values: we’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.
The UC Casework Support Specialist is primarily responsible for assisting Case Managers with the documentation, client contact, and foster parent contact processes. This individual may also perform social and case management services to children to include but not limited to reuniting the family, creating treatment plans, ensure the child’s safety, maintain accurate and up-to-date documentation of all provided services, and conduct court appearances on assigned cases in accordance with all applicable regulatory and accreditation standards.
This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.
ESSENTIAL JOB RESPONSIBILITIES
- Assist Case Managers with essential paperwork and documentation completion and gathering process for various immigration documents, and background screenings;
- Provide case management services, to include social work, counseling and treatment of clients, and coordinate community referrals;
- Assist Case Managers with youth and sponsors assessments;
- Assist Case Managers in maintaining client contact for case follow-up or intervention, as requested;
- Assist Case Managers in maintaining contact with clients and foster families during a Case Manager’s absence to ensure coverage of all program cases;
- Accompany youth to immigration hearings or procedures, as requested;
- Schedule and attend medical, dental and legal appointments, as needed;
- Collaboratively work with direct supervisor to schedule and prioritize work duties;
- Attend training as required by supervisor;
- Input case notes and documentation within the UC Portal in a timely manner based on guidelines and procedures set forth;
- Stay abreast of all agency, federal, and state regulatory requirements related to social services;
- Complete other duties as assigned.
QUALIFICATIONS:
- Associate’s level degree in Social Work, Human Services, or related field of study from an accredited college;
- Bilingual: English and Spanish with demonstrated proficiency both verbally and written;
- Excellent verbal and written communication skills;
- Exhibit an ability to apply the principles of logic and critical thinking with problem solving;
- Must have an ability to provide excellent and compassionate customer service;
- Must be reliable with time sensitive deadlines and tasks;
- Exercise a high level of confidentiality;
- Work well under pressure and adaptable to change;
- Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
- Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
- Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
- Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the US to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
- Pass a criminal history screen, including state and local child protection agency registries;
- Documentation of immunity to vaccine preventable diseases or the willingness to receive vaccination, or seek an exemption;
- Subscription to and integration of the agency Statement of Faith, Mission Statement and Diversity, Equity and Inclusion Statement.
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