What are the responsibilities and job description for the Patient Care Coordinator position at Better Day Chiropractic?
About Us:
We are a warm and welcoming pediatric and perinatal-focused chiropractic office dedicated to providing exceptional care for families. Our mission is to create a supportive and healing environment where patients of all ages feel valued and cared for. We’re seeking a compassionate and organized Patient Care Coordinator to join our team and help ensure smooth daily operations.
Job Responsibilities:
As a Patient Care Coordinator, you will play a vital role in our practice. Your duties will include:
- Patient Interaction:
- Scheduling patient appointments and managing the office calendar.
- Greeting patients and families, ensuring a welcoming experience.
- Assisting with patient care coordination and follow-up.
- Administrative Tasks:
- Handling phone calls, emails, and inquiries in a professional manner.
- Managing patient records and ensuring confidentiality.
- Processing payments and managing financial transactions.
- Social Media Content Creation:
- Creating engaging content for our social media platforms to promote services and connect with our community.
- Collaborating with the team to develop creative campaigns and share patient success stories (with consent).
- Office Maintenance:
- Ensuring the office remains clean, organized, and fully stocked with necessary supplies.
- Assisting with setup and cleanup for patient care sessions.
Qualifications:
- Previous experience in a healthcare, administrative, or customer service role preferred.
- Strong communication and interpersonal skills.
- Proficiency in scheduling software, social media platforms, and basic office equipment.
- Detail-oriented with excellent organizational skills.
- Ability to multitask and thrive in a dynamic, family-friendly environment.
- Commitment of 2 years
How to Apply: If you are passionate about helping families and thrive in a collaborative setting, we’d love to hear from you To move forward in the application process, please complete the following steps:
1. Video Submission
Please record a short video (2-3 minutes) addressing: Why you are interested in the Patient Care Coordinator position. Why you believe you would be the best fit for this role. You may upload your video to a platform such as Google Drive, Dropbox, or YouTube (with the link set to “public” or “unlisted”) and share the link with us.
2. DISC Personality Assessment
Complete a DISC Personality Test and send the results to Alisondaydc@gmail.com. You can take a free version at https://www.123test.com/disc-personality-test/
3. Phone Interview Availability
Provide 2-3 time slots when you would be available for a phone interview over the next 5 business days.
Application Submission Instructions Please send everything to Alisondaydc@gmail.com: Your video link Your DISC assessment results Your available time slots for the phone interview If you have any questions or need assistance with any part of the application, feel free to reach out. We look forward to learning more about you!
Join our team and be a part of creating a positive impact on the health and wellness of families in our community!