What are the responsibilities and job description for the Shared Services Travel & Expense Specialist (SHSP) –Accounting/Finance position at BGSF?
Position Title: Shared Services Travel & Expense Specialist (SHSP) –Accounting/Finance
Position Summary
The Shared Services T&E Specialist will be responsible for work directly in the Travel & Expense (T&E) Department operations. This will primarily involve the accurate processing of expense reports, administration of travel & expense management software, and general customer support inquiries related to T&E Department processes for both US and international operations. This role also supports the Shared Services accounting team to ensure all transactional activity is properly recorded promptly while supporting the month-end close process.
Essential Functions
Position Summary
The Shared Services T&E Specialist will be responsible for work directly in the Travel & Expense (T&E) Department operations. This will primarily involve the accurate processing of expense reports, administration of travel & expense management software, and general customer support inquiries related to T&E Department processes for both US and international operations. This role also supports the Shared Services accounting team to ensure all transactional activity is properly recorded promptly while supporting the month-end close process.
Essential Functions
- Audit expense reports to ensure compliance with corporate policies, procedures, and internal control requirements, and provide recommendations for policy updates as needed.
- Assist in the administration of the corporate credit card program, supporting cardholders with ad hoc analysis and guidance on individual accounts.
- Provide clear and confident customer service to users to resolve issues or questions.
- Report on and assist employees in resolving delinquent expenses. Assist in the collection and resolution of amounts owed by employees for non-business-related credit card transactions.
- Perform ad-hoc analysis, reporting, and special projects. Perform other duties as assigned.
- Provide backup to team members and ensure sufficient backup responsibilities and duties are communicated and performed as needed.
- 1-3 years’ experience in T&E, Accounting, or Finance preferred.
- Experience within a mid to large corporate T&E or AP department in a Procure to Pay environment with process, policy, and procedure implementation experience preferred.
- Experience in expense report audits, accurately recording transactions in the general ledger and assisting with the T&E Department monthly close cycle. Demonstrated timely and efficient transactional processing experience, including proper classification of expenses and ability to resolve customer inquiries (internal and external), on a priority basis, is required.
- Excellent organizational skills with the ability to effectively manage time, prioritize tasks/initiatives, multi-task responsibilities simultaneously, and meet established deadlines.
- Demonstrate superior customer service skills with a stakeholder focus to build and strengthen relationships with business partners.
- Thrive in a fast-paced environment while maintaining an emphasis on problem-solving, analytical skills, critical thinking, attention to detail, and quality of work/deliverables.
- Strong interpersonal skills and excellent written and verbal communication skills with the ability to communicate at all levels of the organization.
- Ability to work well with others in a team environment with a strong teamwork attitude, as well as independently. Ability to follow instructions and take directions.
- Intermediate Microsoft Excel and proficient use of applicable technology (Microsoft Office suite).
- Experience and knowledge of Concur Expense or other expense platforms a plus.
