What are the responsibilities and job description for the Front Desk/Medical Receptionist position at Bhatti Gastroenterology Consultants PA?
Front Desk/ Medical Receptionist
Responsibilities of Position include:
? Scheduling, rescheduling, and canceling patient appointments as required.
? Answering patients? questions regarding medical tests and procedures.
? Providing instructions to patients to ensure that they are prepared for examinations and procedures.
? Confirming patient appointments.
? Courteously receiving incoming telephone calls and taking messages as needed.
? Explaining financial requirements and obligations to patients and entering payments into the practice management system.
? Scheduling referral appointments and follow-ups.
? Verifying insurance details and informing patients of un-covered fees.
? Filing documents and organizing supplies.
? Issue medical files to persons and agencies according to laws and regulations.
? Distribute medical charts to the appropriate departments of the facility.
? Maintain quality and accurate records by following procedures.
? Ensure patient charts, paperwork and reports are completed in an accurate and timely manner.
? Make sure all medical records are protected and kept confidential.
? File all patients' medical records and information.
? Supply the nursing department with the appropriate documents and forms.
? Complete clerical duties including answering phones, responding to emails, and processing patient admission/reception.