Match Engagement Specialist - Program Events (HYBRID possible)

Job Purpose:

The Match Engagement Specialist is responsible for planning, coordinating, and executing program events and trainings for Community-Based Bigs, Littles, and Parent/Guardian participants. This role involves promoting match activities, managing event logistics, and creating marketing materials to ensure engagement and participation.

Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Plan and facilitate a variety of programs, activities, and trainings for match participants.
• Work closely with agency staff, volunteer committees, and external partners to secure event sponsorships and materials.
• Propose new ideas to enhance program activities and improve current events.
• Organize event venues, manage on-site production (decor, catering, entertainment), and oversee registration, promotional materials, and clean-up.
• Cultivate and maintain relationships with volunteers, mentees, and attendees.
• Create event brochures, invitations, and manage promotional efforts via agency email (countmein).
• Manage and distribute donated tickets for agency events.
• Track event attendance, manage match support contact forms, and generate post-event reports.
• Capture photos and videos at events for marketing purposes.
• Distribute and analyze surveys to assess relationship outcomes during events.
• Purchase event materials and stay within the allocated budget.
• Assist with other program, event, or development efforts as needed.
• Additional duties as assigned.

Skills & Qualifications

• Bachelor’s degree and 2 years of event planning or administrative experience, preferably in a non-profit setting.
• Bilingual Spanish Preferred (may be required based on hiring needs).
• Strong organizational skills with the ability to prioritize multiple projects.
• Excellent customer service and relationship management abilities.
• Proficiency in Microsoft Office; knowledge of design platforms (InDesign, Adobe, Canva) is a plus.
• Ability to work independently and take initiative on various tasks.
• Flexibility to work extended hours, including nights and weekends.
• Valid driver’s license and reliable transportation for travel across the Long Island region. Flexibility to work morning, afternoon, nights, and two Saturdays a month, as assigned.

Working Conditions :

• The worker is subject to both environmental conditions: Activities occur inside and outside.

Physical Requirements:

• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
• Standing: Remaining upright on the feet, particularly for sustained periods of time
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another

Big Brothers Big Sisters of Long Island provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regards to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Big Brothers Big Sisters of Long Island to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources.

Your employment with Big Brothers Big Sisters of Long Island is on an at-will basis, meaning either you or the Company can terminate the employment relationship, at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with Big Brothers Big Sisters of Long Island is not guaranteed for any length of time.