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Administrative assistant

Big Stone Therapies, Inc.
Madison, MN Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 2/22/2025

Big Stone Therapies is currently seeking a full-time Clinic Administrative Assistant to join our therapy team at our clinic in Madison, MN.

Our rehabilitative therapy clinic is located at 900 2nd Ave in Madison, MN. This is a full-time position, 32 hours per week, Monday - Friday 9 : 30am - 4 : 30pm;

with 30 min unpaid break each day. This position offers a comprehensive benefits package. Job Duties : Scheduling Schedule new referrals.

Monitor patient schedule to maximize productivity. Perform patient appointment reminder. Provide instructions to patients to ensure they are prepared for appointments.

Resolve scheduling conflicts as they occur. Assess staffing needs for high and low census times. Communicate with therapists about schedules, patients, and any changes Schedule all other non-patient care time.

Meetings, care conferences, PTO, etc.) Customer Service Demonstrate excellent customer service in all interactions with patients, visitors, referral sources, co-workers, and all other parties.

Courteously receive and respond to incoming telephone calls and emails. Maintain the appearance of the waiting room. Maintain confidentiality and security of Protected Health Information.

Other Distribute mail. Scan, fax, and print documents. Clean / sanitize clinic areas as required. Orders supplies and maintain stock levels as required.

Maintain patient charts. Opening and closing duties. Attend meetings as required. Other clinic duties as assigned. Qualifications : Education Require high school graduate or equivalent.

Prefer two-year degree in a related field. Prefer previous experience in a medical office setting or other customer service-related field.

Skills Strong computer skills to include proficiency in Microsoft Office products, the Internet, and the ability to learn new systems.

Excellent verbal and written communication skills to interact with patients and co-workers in a professional manner. Excellent phone etiquette and in-person customer service abilities.

Able to adapt and thrive in a changing and fast paced environment. Position qualifies for an excellent benefits package including : Health, Dental, Vision, Life, Short-Term Disability insurance options Flexible Spending Plan(s) 401k with employer contribution 8 paid holidays (including your birthday!) Generous paid time off accrual Employee Sick and Safe Time (ESST) accrual Accepting applications through Friday, December 13th, 2024 or until position is filled.

You will receive a confirmation email once your application has been submitted. If you do not receive this, please contact us at humanresources@bigstonetherapies.com Powered by JazzHR

Last updated : 2024-11-22

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