What are the responsibilities and job description for the Stadium Usher (2025 season) position at BIG TOP EVENTS LLC?
Stadium Ushers are the face of the guest services experience at Breese Stevens Field. Interested candidates should have a positive attitude, outgoing personality, and work well in group settings.
Responsibilities include:
- Greet and assist customers to their seats while maintaining a positive attitude and a smile.
- Become an expert of the stadium layout, seating areas, and guest amenities.
- Recognize situations which require escalation to Full-Time staff to ensure customer satisfaction and/or safety.
- Stadium Ushers may be assigned to working entrance gates, using handheld scanners to screen admission tickets.
- Stadium Ushers may be assigned to work reserved parking areas to ensure only authorized guests use the limited number of available parking spaces.
- Stadium Ushers may be responsible for reviewing guest tickets to monitor access to hospitality sections, including providing wristbands to eligible guests.
- Maintain a positive, safe, and fun work environment.
Stadium Ushers are hired for the outdoor event season at Breese Stevens Field which typically runs from mid-March to late October. This is a part-time, hourly position with most scheduled work occurring in the late-afternoon and evening. Scheduled shifts can be both weekdays and weekends.