What are the responsibilities and job description for the Barista position at Biggby Coffee?
Company Description:
BIGGBY® COFFEE is a come-as-you-are, be-who-you-are type of place. It’s where old friends gather & new friendships are made. If you love to have fun & connect with people, BIGGBY® is the place for you! Learn more about our brand at biggby.com.
Overview:
Looking for people who are energetic, dedicated, & passionate and who value a fun & family-like environment where we put the customer above all else and strive towards personal & professional growth.
Benefits of working at BIGGBY® COFFEE: A Michigan-based coffee company where you'll learn how to craft specialty beverages.
- Flexible hours!
- Free coffee!
- Discounts on food and merchandise!
- Chance to try out new products before they are available to customers!
- Opportunities for advancement!
- Annual raises!
- Sick Pay!
- Holiday Pay!
- Direct Deposit!
- Health Insurance!
- 39% off Tuition at Davenport University
- Workplace dedicated to providing growth, value, and belonging to all employees.
Description:
A customer-facing position responsible for providing great customer service and high-quality products by executing on set BIGGBY COFFEE and Pavilion Ventures systems.
We do require that you:
- Be available to work at least 10 hours a week or more
- Be available to work weekends
- Have reliable transportation
- Complete our New Barista Training Program- You will then receive your own dedicated trainer for your first 8 shifts to work alongside you and make sure you are comfortable with every aspect of the business.
Responsibilities and Duties:
- Know and uphold PERC, Cultural and Core Values.
- PERC: Memorize and demonstrate PERC behind the counter every moment of every day.
- BIGGBY COFFE Cultural Values
- Make Friends
- Share Great Coffee
- Be Yourself
- Have Fun
- Pavilion Ventures Core Values
- Love People
- Energetic, Fun, Family
- Dedicated and Passionate
- Customer Focused
- Always Be Growing
- Know and utilize Position Priorities
- Position Priorities: Memorize the BIGGBY COFFEE Position Priorities and stay in your assigned position until you are reassigned.
- Knowledgeable of menus and recipes
- Recipes: Memorize and follow flavor rules for all beverages. Follow proper beverage making procedures.
- Prepare and serve hot, iced, and frozen beverages such as lattes, crème freezes, tea and mocktails.
- Understanding of the menu and various beverage and food offerings and customization options.
- Able to help customers build their unique order through upselling.
- Prepares and serves food such as bragel sandwiches, bagels, muffins, etc.
- Create a welcoming environment for all customers
- Engage customers in an enthusiastic and genuine manner.
- Maintain higher energy levels than the customer’s being served.
- Maintain proper cash handling and store cleanliness procedures.
- Ensure customer items, such as sugars, mugs, and gift cards, are properly stocked.
- Clean and sanitize delivery counter and lobby.
- Ring in, receive, and close out customer’s orders following proper cash handling procedures.
- Show up on time for shifts, in proper uniform.
- Clean and sanitize all equipment, utensils, dishes, and work areas.
- Perform other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
