What are the responsibilities and job description for the Front Desk Coordinator position at BIGH Management?
Description:
Are you passionate about providing exceptional patient care in a supportive and welcoming environment? HealthyU is seeking a dedicated Front Desk Coordinator to join our Women’s Health Clinic team. As the first point of contact for our patients, you will play a crucial role in ensuring a positive experience by delivering friendly and efficient service. If you are organized, compassionate, and thrive in a fast-paced setting, this position offers a rewarding opportunity to contribute to the health and well-being of women in our community.
- To create a positive and professional first impression of the practice.
- Schedule appointments and assist with scheduling.
- Ensure all required patient paperwork is compiled for that day’s appointments.
- Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
- Reviews for completeness and accuracy and then enters required patient demographics and clinical information into EHR.
- Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment.
- Reconcile payment batches at the end of every day and turn them into the Site Manager.
- Schedule follow-up procedures and coordinate any local ASC cases.
- Minimum High School Diploma or GED required.
- Minimum of two (2) years of front office experience, preferably in a medical setting. Women's health a plus.
- 1 - 2 years of customer service.
Knowledge, Competencies & Skills:
- Excellent customer service.
- Attention to detail and willingness to learn.
- Strong communication skills, both verbal & written.
- Proficient computer software and database skills.
- Comfortable working in a fast-paced environment.
- Must demonstrate a caring, compassionate, and patient attitude.
- Maintain HIPAA compliance.
- Multitasking and proactive problem-solving.
- Ability to type 40 Words Per Minute.
