Demo

Member Success Coordinator

Bill Burnett's Success Studio
Charlottesville, VA Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/30/2025

NOW HIRING: Administrative Assistant - Up to $15/HR Health Benefits, Free Studio Membership & Fitness Training!

COMPETITIVE PAY & CAREER ADVANCEMENT OPPORTUNITIES:

  • Up to $15.00 per hour PLUS Benefits

Full-Time Employee Benefits Include:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance

Additional Amazing Perks:

  • Complimentary Gym Membership & Free Group Fitness Sessions-get paid to workout!
  • Support to become a Certified Personal Trainer through NASM, ACE, NSCF, and other certification programs

About the Role: Are you a highly organized, detail-driven individual with a passion for fitness? We’re looking for an Member Success Coordinator to join our dynamic team and be the key support in delivering an exceptional experience at our boutique gym.

What You’ll Do:

  • Administrative Excellence: Handle daily administrative tasks such as scheduling, filing, and communication with efficiency and attention to detail.
  • Customer Service: Greet clients, address membership inquiries, and ensure their needs are met to provide a top-tier gym experience.
  • Team Collaboration: Support trainers and management in keeping operations smooth and contribute to a positive, energetic environment.
  • Caring Support: Serve as a friendly, empathetic point of contact for clients, positively impacting their fitness and wellness journeys.

What We’re Looking For:

  • Organizational Skills: Proficiency in office software, strong attention to detail, and excellent organizational abilities.
  • Customer Service Experience: Prior experience in a client-facing role, with a friendly attitude and problem-solving abilities.
  • Genuine Care: A true passion for helping others reach their fitness goals and promoting wellness.
  • Team-Oriented: Positive, collaborative attitude and the ability to work well with others in a tight-knit environment.

Why Join Us?

  • Make a Difference: Your work will directly contribute to improving our clients' lives.
  • Supportive Work Culture: Join a welcoming, team-focused environment where your contributions are valued.
  • Career Growth: Opportunities to advance in the fitness industry through continuous learning and professional development.

Ready to bring your skills and passion to a role where you can truly make an impact? We’d love to hear from you!

Apply Today: Send your resume and a brief cover letter to rachel@successstudiopt.com. Be part of a team that’s dedicated to fitness and community.

FULL-TIME POSITION: 40 hours per week M-F 9a.m.-5p.m.

Immediate Interviews Available.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 1 year (Required)

Shift availability:

  • Day Shift (Required)

Work Location: In person

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