Catering Representative

Catering Representative

Job Responsibilities:

• Provide administrative support to the Catering Director, Assistant Director and Office Manager.
• Responsible for responding to customer calls and walk-in visits.
• Ensure efficient communication between all departments.
• Handle all catering inquiries and ensure timely follow up. To include, but not limited to: letters of quote, proposals, catering negotiations and new bookings.
• Booking and coordinating new or repeat caterings.
• Confirmation and payment of scheduled events.
• Maintain current filing system.
• Work as a part of a team to drive sales to meet monthly goals set forth.
• Deliver exceptional customer service to all customer inquires.
• Attend a minimum of 2 catering events a year and provide excellent customer service while prepping and serving our customers.
• Responsible for accepting cash payments, as well as assisting in the preparation & reconciliation of deposits.
• Accurately and thoroughly closing out events after they occur, as well as assist in billing of accounts when necessary.
• Act as representative of Bill Miller BBQ by maintaining clean personal appearance and speaking professionally on behalf of the company.
• All other duties assigned by the Catering Director, Assistant Director and Office Manager.

Qualifications:

• Experience with Excel, Word & Outlook is a must
• Great communication skills
• A "can-do" attitude and decision-making capabilities
• Must be able to work M-F 8:00am-5:00pm. Flexible hours may be required to meet departmental needs and may include evening and weekend hours
• Ability to create and maintain positive customer relations
• Strong administrative and organizational skills
• Self-starter, strong attention to detail and work well independently
• Bilingual (English & Spanish)

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• San Antonio, TX: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: Multiple Locations