What are the responsibilities and job description for the Lead Automotive Service Advisor position at Bill Pearce Honda?
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
Summary
As a Service Advisor, you will be instrumental in delivering outstanding customer service and facilitating effective communication between clients and the service team. Reporting to the Service Manager, your core skills in automotive diagnostics, vehicle maintenance, and service writing will ensure accurate service recommendations. Your premium experience in dealership operations and auto service management will enhance customer satisfaction and drive sales. Additionally, your relevant skills in various automotive repairs will contribute to the overall efficiency and success of our service department. Join us to play a vital role in maintaining our reputation for excellence in automotive service.
Qualifications
- Strong automotive diagnostics and mechanical knowledge
- Experience in vehicle maintenance and repair
- Proven customer service and sales skills
- Proficiency in service writing and auto estimating
- Previous experience as a service technician, preferably in a dealership setting
- Familiarity with various automotive systems, including transmissions and brakes
- Relevant certifications in automotive service and repair
Job Types: Full-time, Part-time
Pay: $75,650.00 - $145,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Shift:
- 10 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Reno, NV 89502 (Required)
Ability to Relocate:
- Reno, NV 89502: Relocate before starting work (Required)
Work Location: In person
Salary : $75,650 - $145,000