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Automotive Service Manager

Bill Walsh Auto Group
Ottawa, IL Full Time
POSTED ON 12/16/2024 CLOSED ON 1/29/2025

What are the responsibilities and job description for the Automotive Service Manager position at Bill Walsh Auto Group?

```Duties```
- Oversee the daily operations of the automotive service department
- Manage and coordinate the work of automotive technicians and mechanics
- Ensure efficient and timely completion of repairs and maintenance tasks
- Provide exceptional customer service and address customer concerns or complaints
- Schedule appointments and manage the workflow in the service department
- Maintain accurate records of repairs, services, and inventory
- Monitor and control expenses to meet budgetary guidelines
- Collaborate with other departments to ensure smooth operations

-Maintain and follow manufacturer warranty guidelines

-Other duties as assigned.

```Experience```
- Minimum of 3 years of experience in automotive service management
- Strong knowledge of diesel engine repair, automotive diagnostics, tire service, shocks struts, air brake systems, and transmission repair
- Proven track record in automotive sales and upselling services
- Excellent leadership and team management skills
- Ability to effectively communicate with customers, technicians, and other staff members
- Familiarity with industry regulations and safety standards
- Strong problem-solving and decision-making abilities

Benefits:
- Competitive salary based on experience
- Health insurance coverage
- Retirement plan
- Paid time off and holidays

Requirements:
- High school diploma or equivalent (Associate's degree preferred)
- Valid driver's license with a clean driving record
- ASE certification is a plus

If you have a passion for the automotive industry, strong leadership skills, and a desire to provide exceptional customer service, we want to hear from you! Apply now to join our team as an Automotive Service Manager.

Job Type: Full-time

Pay: $60,000.00 - $125,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • No nights

Work Days:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Salary : $60,000 - $125,000

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