Automotive Service Manager

Summary of Duties:

• Operational Management: Overseeing daily service department operations, managing technicians, ensuring timely repairs, scheduling, and managing workflow.
• Customer Service: Providing excellent customer service and handling complaints.
• Record Keeping: Maintaining accurate records of repairs, services, and inventory.
• Financial Management: Monitoring and controlling expenses within budget.
• Interdepartmental Collaboration: Working with other departments for smooth operations.
• Warranty Compliance: Maintaining and following manufacturer warranty guidelines.
• Additional Tasks: Performing other duties as assigned.

Required Experience:

• Minimum of 3 years in automotive service management.
• Strong technical knowledge in:
• Diesel engine repair
• Automotive diagnostics
• Tire service
• Shocks and struts
• Air brake systems
• Transmission repair
• Proven experience in automotive sales and upselling.
• Excellent leadership and team management skills.
• Strong communication skills (customer, technicians, staff).
• Familiarity with industry regulations and safety standards.
• Strong problem-solving and decision-making abilities.

Benefits:

• Competitive salary ($60,000.00 - $125,000.00 per year, based on experience).
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Requirements:

• High school diploma or equivalent (Associate's degree preferred).
• Valid driver's license with a clean driving record.
• ASE certification is a plus.
• Bilingual a plus.

Job Type and Schedule:

• Full-time
• Shift options: 10-hour shift, Day shift, No nights
• Work days: Monday to Friday, with weekends as needed.

Individuals with a passion for the automotive industry, strong leadership skills, and a focus on customer service are encouraged to apply.

Job Type: Full-time

Pay: $60,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• No nights

Work Days:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Ottawa, IL 61350 (Required)

Ability to Relocate:

• Ottawa, IL 61350: Relocate before starting work (Preferred)

Work Location: In person

Salary : $60,000 - $125,000