What are the responsibilities and job description for the Hearing Instrument Specialist position at Biltmore ENT, Facial Plastics and Allergy?
Job Description
Job Description
About Us
Biltmore Ear, Nose & Throat was founded in 1972 to provide uncompromising patient care. That is still our mission today, and the reason why more area physicians trust us to care for their patients than any other Phoenix area practice! We specialize in ENT, Allergy, Audiology, Facial Plastics and Sleep Medicine. We are looking for motivated team members to join our practice to help us continue our mission in providing the best patient care possible. Staff morale is a #1 priority for us, we like to keep things professional but fun.
Biltmore ENT offers a generous and inclusive Benefits Package to our employees :
Medical- Employee covered at 70% by Employer- This means the employee is only responsible for 30% of their medical benefit per month.
Vision- Employee covered at 70% by Employer- This means the employee is only responsible for 30% of their medical benefit per month.
Dental- Employee covered at 100% by Employer- This means the employee is only responsible for 0% of their medical benefit per month.
Short-Term Disability and Long-Term Disability
GAP Insurance
Pet Insurance
401K with employer match
EAP Program
We value our employees’ health and wellness and believe in the investment.
Duties and Responsibilities :
Under the general supervision of the Director of Operations, the Hearing Instrument Specialist is responsible for performing diagnostic testing and providing support to the on-site Audiologist with hearing instruments. The Hearing Instrument Specialist maintains an excellent working relationship with patients, including children over five years old, adolescent, adult, and geriatric hearing, as well as vendors and colleagues.
Support the Audiologist with their duties in accordance with applicable laws and regulations.
Performs diagnostic evaluation and prepares patients for testing.
Recommend and fit hearing devices tailored to each patient's unique needs.
Prepare exam rooms between patient appointments, sanitize equipment, and ensure supplies are fully stocked.
Shuts down all equipment in treatment rooms at the end of the day.
Engage in community marketing efforts, such as health fairs, senior living events, and educational outreach programs.
Tracks orders to confirm that all equipment arrives in a timely manner ready for the patient fitting appointment.
Maintain clinic records on hearing aids, earmolds, equipment repair, equipment inventory and supply maintenance.
Requires a working knowledge of the auditory system and auditory rehabilitation.
Minimum Education Requirements :
Hearing Instrument Specialist License
High school diploma or GED.
Two years’ experience in an audiology or ENT office.
Experience with hearing aids.
Working knowledge of the auditory system and auditory rehabilitation.
Minimum Knowledge, Skills and Abilities :
Knowledge of CPT and ICD-10 coding and medical terminology.
Excellent interpersonal skills that allow effective working relationships.
Accurate, detail oriented, organized, with a high standard of a job well done.
Flexible and adaptable to change.
Bilingual in Spanish preferred
Work Environment :
Primary work location is in a general office environment, with noise level of office conditions.
Physical Requirements :
Ability to walk, stand, bend, squat, climb, kneel, turn, and twist on an intermittent or sometimes continuous basis. Ability to be able to lift up to 50lbs. Ability to grasp, push, pull objects such as files, file cabinets drawers and reach overhead. Ability to operate computer, printer, fax and telephone. Requires normal, correctable vision and hearing, and the ability to accurately discern duties as necessary to perform job functions.
Disclaimer :
Please note that we are Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. All job duties and responsibilities must be performed with or without reasonable accommodations. This is not a exhaustive list of responsibilities, skills, duties, requirements, or working conditions. Biltmore ENT reserves the right to revise the functions and duties of the position or to require that additional or different task be performed when circumstance change (i.e., emergencies, staff shortages, workload changes, rush jobs, or technological changes).