What are the responsibilities and job description for the Customer Care Associate position at Binson's Hospital Supplies Inc.?
As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson’s Medical Equipment & Supplies today!
WHAT WE'RE LOOKING FOR:
- Previous experience in retail, preferably within a healthcare or medical setting
- Strong interpersonal and communication skills
- Proficiency in using point-of-sale (POS) systems and inventory management software
- Excellent organizational skills and attention to detail
- Ability to work independently and as part of a team
- Compassionate and patient-centered approach to service
WHAT YOU WILL BE DOING:
- Greet patients and visitors in a warm and professional manner
- Assist customers in selecting appropriate medical supplies and products based on their needs
- Provide detailed information about product features, and usage instructions
- Address customer inquiries and resolve any issues or concerns promptly
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system
- Handle cash, credit card, and insurance payments securely and in compliance with company policies
- Ensure that shelves and displays are clean, tidy, and well-maintained
LOCATION:
- 5863 Jackson Rd. Ann Arbor, MI 48103
SCHEDULE:
- Monday-Friday 9:30 AM - 6:30 PM
- Weekend rotation at U of M Hospital:
- Once a month Saturday or Sunday from 10 AM - 3 PM
- Will have 1 week day off if you are scheduled for the weekend
WHAT'S IN IT FOR YOU?
- Competitive wages and benefits
- Health, Dental, Vision and Life Insurance
- Paid Holidays/Floating Holiday
- Paid Vacation
- 401k Retirement Savings
- Growth & Advancement Opportunity
- Paid training
ARE WE A MATCH?
If you think you have what it takes, apply online today! Join our industry-leading organization and put your exceptional skills into action.
