Demo

General Manager

Black Desert Resort
Ivins, UT Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/27/2025

Overview :

At our premier fine dining steakhouse, the Restaurant General Manager is a key position within our resort, ideal for a seasoned professional with a deep passion for hospitality and extensive knowledge in restaurant operations. This role focuses on driving service excellence, culinary distinction, and overall profitability, encompassing the comprehensive management of the restaurant's day-to-day operations and maintaining its high standards of quality and service.

Read all the information about this opportunity carefully, then use the application button below to send your CV and application.

Responsibilities :

  • Oversee the daily operations of Basalt, ensuring excellence in guest service and quality of food and beverage offerings.
  • Lead, inspire, and manage the restaurant team, including recruitment, training, development, and performance management.
  • Collaborate with the Chef de Cuisine to develop menu offerings, maintain food quality standards, and ensure a cohesive dining experience.
  • Manage financial performance of the restaurant, including budgeting, forecasting, and P&L management.
  • Implement and maintain high standards of cleanliness, health, and safety in all areas of the restaurant.
  • Develop and execute strategies to enhance customer satisfaction, increase revenue, and maximize profitability.
  • Foster strong relationships with guests, team members, and other departments within the resort.
  • Analyze and interpret market trends to adapt strategies and stay competitive.
  • Plan and oversee marketing and promotional activities to increase brand awareness and attract new clientele.
  • Address guest complaints and resolve issues promptly to maintain a high level of customer satisfaction.

Qualifications :

  • Bachelor’s degree in hospitality management or related field.
  • A minimum of 5 years of management experience in a high-end restaurant or hospitality environment.
  • Strong leadership skills with the ability to motivate and manage a diverse team.
  • Excellent financial acumen, with experience in budgeting, forecasting, and P&L management.
  • Outstanding customer service skills and ability to handle challenging situations diplomatically.
  • Knowledge of current food and beverage trends, particularly in the steakhouse sector.
  • Proficiency in restaurant management software and Microsoft Office Suite.
  • Flexibility to work during peak hours, including evenings, weekends, and holidays.
  • Benefits :

    As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes :

  • Group medical, dental, vision, life, and disability benefits.
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
  • An employee assistance program.
  • Paid time off / sick time.
  • Participation in a 401(k) plan with a company match.
  • Team member free room night program.
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