Office Assistant

Company Overview

Black Hawk Waste Disposal is a well-established local company with over 40 years of experience in the waste management industry. We pride ourselves on delivering exceptional service to our customers while fostering a supportive environment for our team members to grow their careers.

Summary

We are seeking a dependable and detail-oriented Office Administrator to join our team! This is a great opportunity for someone with strong organizational skills, a customer service background, and the ability to manage a variety of administrative tasks in a fast-paced environment. The ideal candidate will be self-motivated and eager to contribute to our mission of excellent customer service.

Responsibilities

• Answering and directing phone calls in a professional manner/Manage incoming calls and provide excellent phone etiquette to customers
• Filing and maintaining records
• Taking payments over the phone
• Scheduling drivers and coordinating routes
• Investigating customer service concerns and ensuring timely resolutions
• Communicating driver needs and finding solutions as they arise
• Reporting repair or maintenance issues to the appropriate mechanic or department
• Assist with administrative tasks including filing, data entry, and document preparation
• Utilize Google Suite for various office tasks and communication
• Proofread documents for accuracy and clarity before distribution
• Organize office supplies and maintain an efficient workspace
• Support team members with personal assistant duties as needed

As/If needed, assist other staff

• Sorting incoming mail and delivering to appropriate staff
• Calculating timecards for payroll
• Entering payments into company software accurately and efficiently
• Writing checks to vendors as needed
• Bank/Post Office runs

Requirements

• Proficient in computer literacy with experience in Google Suite applications.
• Strong organizational skills with attention to detail
• Excellent phone etiquette and communication skills
• roles is preferred
• Dependable, punctual, and able to work independently and as part of a team
• Ability to stay organized and prioritize tasks

If you're a motivated individual who enjoys variety in your workday and takes pride in keeping things running smoothly, we’d love to hear from you!

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Office: 1 year (Required)

Ability to Commute:

• Waterloo, IA 50704 (Required)

Work Location: In person

Salary : $20