What are the responsibilities and job description for the Laser Field Service Technician (Southwest) - Direct Hire!! $35-38/HR position at BlackTree Technical Group, Inc.?
Laser Field Service Technician (Southwest) - Direct Hire!! $35-38/HR
Responsibilities
- Perform on-site installation, training, preventive maintenance, repairs, and upgrades of complex laser sources and optical systems.
- Supported by the company factory technical support team and product engineers, you will troubleshoot and diagnose product issues directly with customers.
- Provide remote service and visual support as required to ensure optimal product performance
- Advise management on customer satisfaction, product quality/reliability, and potential product improvement ideas
- Support sales related activities and customer communication as needed
Education and Experience
- Associate's degree, technical certificate/degree, or technical equivalent
- 3-5 years laser, photonics or other sophisticated capital equipment field service experience
Skills
- Problem solving skills related to electronic/electrical, mechanical, and/or photonics products
- Technical reading, writing, and schematics comprehension experience
- Exceptional customer service skills
- Command of the verbal and written English language
- Computer literate education and experience w/ Microsoft products, Oracle, Salesforce
- A highly functional individual both independently and within a team environment
Travel
- Up to 80% travel may be needed depending upon customer needs.
- Valid drivers license required
Salary : $35 - $38
