What are the responsibilities and job description for the Front Desk Receptionist position at Blair Dental?
Company Overview:
Blair Dental is a privately owned dental practice with two locations, both located in Fort Wayne, IN. We offer compassionate and comprehensive general dentistry and orthodontic care. Dr. Jesse Blair has established a warm, welcoming atmosphere that is a cutting-edge dental practice prioritizing his patient's comfort and quality of care. We are looking for a friendly, enthusiastic, and harding working individual to join our work family!
Job Description:
Blair Dental is looking for a full time Front Desk Receptionist who will provide excellent customer service to all patients and be the first point of contact for all visitors. The Front Desk Receptionist manages incoming calls, scheduling patient appointments, verifying insurance, and maintaining/updating patient's records. The Front Desk receptionist will discuss treatment financials with patients and manage insurance/patient payments, as well as suport other admistrative tasks as needed. The pay range is $18-23/hour based on experience/knowlege. Scrubs will be provided to the employee as well!
Qualifications:
-High School Diploma or equivalent
-Minimum of 1 year experience as a Front Desk Receptionist or similar role
-Excellent communication, interpersonal, and customer service skills, including the ability to work calmly under pressure
-Ability to prioritize and multitask in a fast paced environment
-Proficiency in Microsoft Office, including Word, Excel, and Outlook
-Experience with scheduling appointments and using patient management software
-Strong attention to detail and accuracy in managing patient records, verifying insurance, collecting payments, and maintaining inventory
-Strong problem-solving skills and ability to work independently and as part of a team
-Ability to maintain confidentiality and HIPAA compliance
- Greet and welcome guests in a professional manner
- Answer and direct phone calls appropriately
- Perform data entry tasks accurately
- Assist with scheduling appointments and managing calendars
- Provide administrative support such as transcribing notes and managing correspondence
- Handle inquiries and provide information to visitors
## Requirements
- Proven experience as a Front Desk Receptionist or similar role
- Proficiency in Google Suite and MS Office
- Strong communication skills both written and verbal
- Excellent organizational skills with the ability to prioritize tasks
- Knowledge of real estate administrative tasks or dental receptionist duties is advantageous
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 32 – 40 per week
Schedule:
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Fort Wayne, IN (Required)
Ability to Relocate:
- Fort Wayne, IN: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $23