Field Sales Enablement Manager

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is looking for an impactful member of Sales to join our team to help execute a strategic initiative to help onboard and ramp newly hired employees. As we continue to evolve and scale our sales organization, it’s important that we invest in our new hires to help them become successful long term by contributing early and being consistent within their first year. You will be responsible for the hired members coming out of training and focused on helping develop and set them up for success. New reps whether internally or externally that join our organization are a critical part of our growth and long-term success.

You will work with the Sales Leadership and the Enablement team to build a program that will coach and ramp a newly hired employee after their initial training with our Onboarding team. Your goal will be to ensure all new reps understand the product, tools, sales process, and our organization so they can come out of their ramping period and become immediate contributors to our organization. You will report directly to the Head of Field Sales.

Frequent travel is required for the position.

The ideal candidate thrives in a challenging, fast paced environment and has a passion for coaching and developing team members.

You Will

• Work with the Head of Field Sales to help support our Ramp programs
• Provide regular coaching, feedback and professional development for our newly hired Territory Account Executive (TAEs)
• Assist Sales Leadership with tracking daily, weekly and monthly performance of the sales individuals while they are ramping
• Provide reporting on pipeline, conversion rates, KPIs and activity to the sales leadership team and managers
• Develop training materials and document workflows and best practices for the Field Sales team
• Collaborate cross-functionally with Sales Leadership, Operations, HR, Talent, Enablement, etc

You Have

• 3 years of sales experience with a track record of excellence
• Sales leadership experience is a plus
• Expert in sales process and methodology, Salesforce and other sales tools/products to improve productivity
• Experience effectively implementing training
• Ability to identify coaching opportunities and improve behaviors with data
• Excellent leadership, interpersonal and communication skills
• Self-motivated with the ability to work fast & smart independently
• Bachelor’s degree required

This position would be based out of the United States. They will report directly to the Head of Field Sales.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.