Administrative Assistant/Receptionist

Weekend Administrative Assistant

Department: Administration

The Administrative Assistant will report to the Practice Manager/ CEO

Job Overview:

Responsible for performing a variety of administrative, office, and clerical functions.

Essential member of the team who values their role in the company. This team player will successfully complete their duties and responsibilities in a timely manner.

Position Overview: Blossoming Lotus Therapy LCSW PLLC is seeking a PART TIME administrative assistant. The Administrative Assistant will work 10 - 18 hours per week . The Administrative Assistant will support the front and back end of our business, including scheduling client calls, billing, client support, and ensuring our staff is supported.

About Blossoming Lotus Therapy LCSW PLLC: Here at Blossoming Lotus Therapy LCSW PLLC, we believe in creating the best atmosphere for our clients and employees and giving back to our community. Our mission includes helping members of our communities reconnect with the things that are truly important and blossom, both in their own lives and in their relationships. We strive to make mindfulness a down to earth practice. Our vision is to eliminate mental health stigma by creating awareness, appreciation for, and acceptance of mental health self-care. We are a fun, dynamic, and collaborative team who values working collaboratively and helping improve the health and wellness of our communities.

Our Values: Blossoming Lotus Therapy LCSW PLLC lives by values that guide who we are as a team and how we present to our communities. We hire staff who bring these values to life. Creating strong relationships: Building strong, meaningful relationships is a basic need for all of us. We value building relationships within our community and helping our clients do the same. It’s also a hallmark of our business to promote strong, lasting bonds within our team and to work collaboratively both in the office and out in the community.

Invest in quality: We’re committed to providing the best atmosphere for our clients and our team. Our commitment is seen in our beautiful workspace for our employees and a comforting space for our clients and a collaborative environment for our team, and wrap around services for our clients. We promote continued education for our clinicians through quarterly trainings in evidence-based practices so clients can feel safe knowing their therapist is always growing in their skill.

Promoting inclusion: We promote hiring therapists of varying backgrounds, beliefs, and specialties to better serve the diverse and unique experience of our clients. It’s also important that our office promotes a foundation of diversity, equity, and inclusivity in its culture and practice.

Reports to: Practice Coordinator/CEO

Duties/Responsibilities:

• Answer, screen, manage intake calls and respond to inquiry emails

• Create and maintain documents, spreadsheets, company records in adherence to

company protocol

• Manage intake paperwork collection and ensure EHR files are accurate.

• Manage scheduling for clinicians

• Check insurance benefits for new and established clients.

• Support billing department on sending and rectifying claims.

• Assume responsibility for maintenance of office equipment.

• Regular and reliable attendance and timely arrival to work is required.

• Attend mandatory staff meetings and training as directed by Blossoming Lotus Therapy

LCSW PLLC.

• Passion for working with others (being collaborative) and helping our team members

grow and learn.

• Social media maintenance and marketing as needed

• Other duties as may be assigned.

Qualifications and Skills:

• Align with Blossoming Lotus Therapy LCSW PLLC mission, vision, and values.

• Must be punctual and reliable when reporting to work.

• Be organized and detail oriented.

• Be a team player.

• Be able to work independently on tasks assigned.

• Have strong written and verbal communication skills and strong interpersonal skills.

This position is not right for you if you’re:

• Someone just looking for a job to clock in and out of.

• Someone who doesn’t feel passion for our mission, vision and values.

• Someone who’s not a team player or prefers not to work collaboratively.

• Someone who wants to own their own business in the near future. If that’s you,

awesome! But we’re not the place for you. We dedicate a lot of time to our teams, and

provide the flexibility, autonomy and space to allow each member of our team to get

creative in their role. The ideal person is invested in time and energy in Blossoming Lotus

Therapy LCSW PLLC.

• Someone who doesn’t like to hop in and help others get their work done - we highly

value teamwork.

• Disorganized.

• Someone who has difficulty communicating and diffusing client issues.

• Someone who needs direction.

This position perfect for you if you’re:

• Aligned with Blossoming Lotus Therapy LCSW PLLC mission, vision, and values.

• Energized by helping others in a team and contributing to the growth of Blossoming

Lotus Therapy LCSW PLLC.

• Social justice oriented and practice anti-racism work.

• Creative, engaged in doing good work, and excited by furthering our mission to making

wellness a down-to-earth practice.

• Someone who has good customer service skills.

• Someone who can fix problems independently.

• Someone who has a knack fixing client issues and creating client satisfaction.

• Someone who’s organized.

• Able to take direct and constructive feedback and run with it.

Hours: Weekday hours somewhat flexible; Saturday hours a MUST.

Monday: 9:00AM-1:00PM

Wednesday: 11:00AM-2:00PM

**Friday: 10:00AM-2:00PM (not needed every week)

Saturday: 2:30PM-7:30PM

Sunday: (optional; coverage if possible)

For consideration please submit your resume.

Job Type: Part-time

Pay: From $16.50 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Morning shift
• Night shift
• Weekends as needed

Work Location: In person

Salary : $17