What are the responsibilities and job description for the Providence College Internship Program 2025 - Vendor Operations position at Blue Cross & Blue Shield of Rhode Island?
Schedule: Hybrid Compensation: $18-$25 hourly
Jump into the new world of health insurance:
At Blue Cross & Blue Shield of Rhode Island (BCBSRI), our business is healthcare. But our focus is on improving lives. Be part of a team that is large enough to make a difference but small enough to be innovative. Work in a rapidly changing field. Take a chance to be creative. Move outside the status quo. Shape new ideas with the power of a national brand behind you.
Join others who know diversity is strength:
We appreciate and celebrate everything that makes us unique: age, national origin, citizenship status, perspectives, experiences, physical or mental disability, military status, race, ethnicity, religion, gender, sexual orientation, gender identity and/or expression. Our diversity strengthens us as an organization and helps us better serve an increasingly diverse Rhode Island population.
Why this job matters:
Work within the Shared Services organization to facilitate operational excellence and improve customer satisfaction by supporting timely issue resolution and process improvements. Manage issue logs and vendor file transfer schedules. Coordinate small scale project activities in alignment with project timelines. Provide administrative and project support to the department and/or management. Work to maximize timely resolution to operational issues to minimize member service impacts.
What you will do:
Issue intake/logging
Enhance management reports
Coordinate small scale project activities
Inventory vendor file exchanges
Develop issue tracker
Create presentations
Document workflows
Participate in intern group project and divisional scheduled engagements where possible, including community events and visits to the BCBSRI retail stores
What you need to succeed:
Matriculating status from Providence College
Willingness to learn
Interpersonal effectiveness
Computer/technical literacy
Planning/organization
Microsoft Excel
PowerPoint
Salary : $18 - $25
