Pool Servicing Manager

Job Summary:

The Pool Servicing Manager is responsible for overseeing the maintenance, repair, and overall operation of swimming pools, ensuring they are safe, clean, and fully functional. This role involves managing a team of pool technicians, scheduling regular servicing, troubleshooting issues, and maintaining high standards of customer service.

Key Responsibilities:

Management and Supervision:

• Lead and supervise a team of pool technicians and service staff.
• Conduct training sessions for new employees and ongoing training for current staff.
• Schedule and delegate daily tasks and assignments to ensure timely and efficient pool servicing.

Maintenance and Repair:

• Oversee regular maintenance of swimming pools, including cleaning, chemical balancing, and equipment checks.
• Diagnose and repair pool equipment such as controllers, lights, pumps, filters, heaters, and chlorinators.
• Ensure compliance with health and safety standards and regulations.

Customer Service:

• Respond to customer inquiries and complaints in a professional and timely manner.
• Provide expert advice to clients on pool maintenance and care.
• Conduct site visits and inspections to ensure customer satisfaction and service quality.

Administrative Duties:

• Maintain detailed records of pool maintenance, repairs, and customer interactions.
• Order and manage inventory of pool chemicals, parts, and supplies.
• Prepare and manage invoices, and service contracts.

Quality Control:

• Implement and monitor quality control measures to ensure the highest standards of service.
• Perform regular inspections of pools and equipment to identify potential issues and address them promptly.
• Develop and update standard operating procedures for pool servicing and maintenance.

Qualifications:

• High school diploma or equivalent; additional technical training or certification in pool maintenance is preferred.
• Proven experience in pool maintenance, repair, and service management.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and attention to detail.
• Good communication and customer service skills.
• Ability to work flexible hours, including weekends and holidays, as required.

Physical Requirements:

• Ability to lift and move heavy equipment and supplies.
• Comfortable working in various weather conditions.
• Capable of standing, bending, and kneeling for extended periods.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Pool Service: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $65,000 - $75,000