What are the responsibilities and job description for the Student Success Advisor (Part-Time) position at Blue Ridge Community College?
Title: Student Success Advisor (Part-Time)
Agency: Blue Ridge Community College
Location: Augusta - 015
FLSA: Nonexempt
Hiring Range: $22.00 - $28.00 / hour
Full Time or Part Time: Part Time
Additional Detail
Job Description:
Nestled in the beautiful Shenandoah Valley, Blue Ridge Community College (BRCC) has been equipping students, alumni, and employees with the knowledge and experience to transform themselves, the community, and the world for over 55 years. The College’s comprehensive program of instruction includes associate degrees and certificates in occupational/technical and college/university transfer programs. Non-credit workforce training and special interest classes for individuals, business, and industry are also offered. BRCC is a community dedicated to excellence, ethical behavior, and empowerment and has consistently been recognized by the Chronicle of Higher Education as a Great College to Work For.
BRCC is seeking a part-time Student Success Advisor to engage with BRCC students, build meaningful relationships, and offer personalized coaching and support. This position is a key part of the Student Success Center team, and will provide comprehensive case management to address students' social, emotional, and academic needs.
This is a part-time wage position, limited to 1500 hours in a 12-month period, with no benefits. Potential eligibility for educational assistance for BRCC classes as well as training and/or certifications.
The Student Success Advisor will:
This is a part-time wage position, limited to 1500 hours in a 12-month period, with no benefits. Potential eligibility for educational assistance for BRCC classes as well as training and/or certifications.
The Student Success Advisor will:
- Provide student success and academic support for students through success coaching and monitoring of the EAB Navigate Early Alert System.
- Communicate with faculty regarding Early Alert support and student needs, as appropriate.
- Actively support “at risk” students, including those on Satisfactory Academic Progress (SAP) Warning, SAP Suspension, Academic Warning, and Academic Probation.
- Assist students navigate the SAP Appeal process, offering individual and/or group sessions to develop success contracts. Follow-up with students each semester to track progress and provide resources and coaching support.
- Meet with students individually and/or in groups, to discuss student success skills and academic challenges related to motivation, time management, study skills, life balance, etc.
- Collaborate with other units in the Student Success Center: Career Services, Student Accessibility, and the SOAR (Student Outreach and Resource) Center.
- Serve as a back-up to the SOAR Coordinator to assist students who may be dealing with food insecurity, housing insecurity, or other financial challenges.
- Provide students with referrals to other BRCC resources, as needed.
- Keep accurate and timely records using appropriate software system(s).
- Communicate with students in a variety of ways: in-person, Zoom, telephone, text (through EAB Navigate), and e-mail.
- Participate in ongoing professional development as required and/or relevant to the position.
- Knowledge of student success, coaching, and retention strategies
- Knowledge of services, programs, and resources to support student success
- Outstanding verbal and written customer service skills
- Strong problem-solving skills to address student issues and support their success
- Ability to work effectively with a diverse student population and foster an inclusive environment
- Ability to interact effectively with stakeholders, including prospective and current students and their families, faculty and staff, and community partners
- Ability to work independently and in a team environment
- Technical skills: experience and ability to use and learn multiple computer programs/systems
- Excellent organizational skills
- Ability to track, manage and use student data for departmental purposes
- Experience in social work, human services, success coaching or academic advising
- Experience working in a community college/higher education setting
- Skills in training and resource development
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Salary : $22 - $28
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