What are the responsibilities and job description for the Collections Strategy Manager position at BMG Money?
About the Company
At BMG Money, we help people solve unexpected financial problems affordably. Our team members draw from many years of experience at leading banks, fintechs, law firms, and governments. We all share one vision—we help employees borrow and improve their financial quality of life. BMG embraces innovation, is committed to quality, and is unafraid to challenge the status quo.
Job Summary
The Collections Strategy Manager is responsible for designing, implementing, and optimizing data-driven collections strategies while working closely with the collections team. This role focuses on customer segmentation, risk-based strategies, and analytics to enhance recovery rates while maintaining compliance and a positive customer experience. The ideal candidate will have a strong background in collections analytics, risk management, and strategy execution within a structured credit framework.
Key Responsibilities
- Develop and implement strategies to manage preventive and early delinquencies to minimize the occurrence of defaults.
- Propose and ensure that Collections has all the features and mechanisms that permit it to run with maximum effectiveness.
- Monitor collections performance metrics, analyze trends, and recommend strategy refinements to improve effectiveness.
- Ensure that all collections strategies align with BMG Money’s credit policy, credit underwriting standards, and regulatory requirements.
- Leverage data to segment customers based on risk profiles, ensuring tailored and effective collection strategies.
- Partner with credit risk, finance, and operations teams to ensure a seamless and compliant collections strategy.
- Develop dashboards and reports for senior management to provide visibility into collections performance and emerging risks.
Qualifications