Property Manager

The Property Manager position is for an experienced property manager that directly under the Regional Property Manager learning all aspects of the position as well as managing a portfolio of multifamily properties ranging from duplexes to 75-unit communities.

Essential Functions

• Works in partnership with the Regional Manager to ensure the ongoing improvement of the assigned properties.
• Works in partnership with the Regional Manager to oversee and evaluate all contractor work and ensure the work is completed according to project scope.
• Leads resident relations and marketing efforts for the assigned properties, consistently developing Boardwalk Property Managements brand image.
• Promotes the properties unique selling proposition and key differentiators against competitive communities as a means of generating new business and resident retention.
• Proactively monitors market conditions, maintains product knowledge of competitive communities, and establishes / maintains contact with local businesses and community members.
• Conducts regular physical inspections of all areas of their assigned properties (interior and exterior) to maintain a high standard of safety and aesthetic appearance.
• Reviews and submits for RM approval all paperwork including but not limited to prospect applications, move out SODA’s, approval of all property invoices, etc. so that they gain full knowledge of the procedure preparing for their role as a Property Manager
• Meets deadlines for reporting and projects such as annual property inspections. Weekly rent roll reviews, weekly work order reviews, variance reports, etc.
• Makes consistent, balanced decisions which improve NOI, limits liability exposure and ensure superior customer service.
• Assists in the development and management of an annual budget, with a specific focus of delivering value to both residents and owners.
• Follows Boardwalk’s dress code policy. Maintains a clean, neat, professional appearance at all times.
• Is knowledgeable pertaining to all state, federal and local laws pertaining to housing and is responsible for being aware of changes in these areas.
• Proactively diagnoses resident and property problems, communicates the issues to the Owner assists in formulating a solution and the implementation of a plan for correction.
• Meets or exceeds resident retention goals through effective lease expiration management, quality resident services, developing and implementing new and creative retention strategies.
• Assists in maintaining a motivated and high-performing team by communicating in a constructive manner opportunities to improve, present solutions along with concerns.
• Works with Regional Manager in developing programs and incentives to foster high team morale.
• Works with the Regional Manager on pricing and leasing strategies to achieve and exceed occupancy and NOI goals.
• Maintains knowledge and awareness of market conditions affecting leasing and operations of their assigned properties.
• Provide Owners with Capital improvement suggestions for the future of property.
• Participates in objective setting, plan development and performance review of all assigned properties.
• Maintains a professional courteous manner with all residents, vendors, contractors and fellow employees.
• Assures safety standards are used which comply with all company, local, City, State and Federal guidelines.
• Ensures compliance of all work-related activities in a fair, ethical and consistent manner.
• Provides efficient follow-up with potential residents who have sent texts or left voice messages.
• Reviews and updates online advertisements as needed.
• Completes Boardwalks monthly reporting as needed.
• Provides customer service to residents and records maintenance requests.
• Notifies the Property Manager when office supplies or other tools needed to perform their duties are in need of replenishing.
• Other duties as assigned.

Education & Experience

• Formal Education: High School Diploma or equivalent and relevant certifications
• Must be willing to get your Colorado Associate Brokers License within 3 months
• Compliance with Fair Housing
• Maintain required training curriculum as specified by DORA to maintain Associate Broker license.
• Updating of Knowledge: The knowledge required to perform this job once learned has continual major changes requiring constant updating of the knowledge base often on a prospective basis.

Skill Requirements

• Proven experience with the administration and management of multifamily properties
• Understanding of marketing concepts, including the ability to actively lead and develop online leasing initiatives.
• Demonstrated ability to manage multiple and complex projects from problem identification through day-to-day implementation.
• Strong basic computer skills with the Microsoft Office suite of software, including Word, Excel, and Outlook, sending / receiving e-mail and using e-mail software, and accessing the Internet for work-related duties.
• Experience with AppFolio management software preferred
• Bilingual: English/Spanish preferred

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

License/Certification:

• Driver's License (Required)
• Colorado Associate Brokers License (Preferred)

Ability to Relocate:

• Colorado Springs, CO 80909: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $65,000