What are the responsibilities and job description for the Inside Sales ( Garage Technician ) position at Bob's Distributing, Inc?
IF YOU ARE A TECH WANTING TO GET INTO A INSIDE SALES ROLE THIS POSITION IS FOR YOU!!
FREE BENEFITS- 401K-PTO- ONSITE
ROLE:
Inside Sales (Door & Gate Operators)
REPORTS TO:
CFO
ABOUT BDI:
At Bob’s Distributing, we’re more than just a supplier—we’re a team that values expertise, customer service, and innovation in the door and gate operator industry. For over 40 years, we’ve built a reputation for providing top-tier products, expert technical support, and unmatched customer care. Now, we’re looking for dedicated individuals to join our growing team!
JOB SUMMARY:
Bob’s Distributing, Inc (BDI) is seeking an Experienced Sales person with strong Technical knowledge and experience; a leader that can bring in New Sales, Technical and Management skills. We have a broad customer base that covers a wide variety such as local State entities, Commercial/Residential Businesses and Dealers. We are looking for people with excellent leadership skills, independence, a drive to succeed and motivation to get the job done correctly! If you are, honest, hardworking, fast learner and are committed to succeed then BDI is the place for you. We offer a great benefits package (available to you immediately after your 90 day probation period) –check out the Benefits Section. BDI is an established leader in the industry, we are a dependable and trusted company. We pride ourselves with excellent customer service as well as with the quality product lines we offer to our customers. This is an incredible opportunity!
JOB DUTIES:
Duties include, but are not limited to:
- Fundamental duties of a BDI salesman is selling products and service.
- Build credibility, establish rapport and maintain communication with new and current Customers, Vendors and Manufacturers.
- Look for, and discover, new customer/business –prospecting.
- Each discovery is to be documented properly and submitted into the sales profile.
- Help drive sales volumes.
- Engage and meet with potential prospects.
- Present product line and services (learning events: classes/seminars) to new prospects.
- Provide customer service and customer retention using best practice method.
- Educate new customers on present and future product lines.
- Upload prospect into current CRM system and follow customer life cycle through.
- Generate quotes, sales order and seal deals.
- Monitor trends within customer database and in the general industry to identify demand.
- Revitalize dormant customers to current status (dormant is considered 18 months and older).
- Dormant customers with a status change to Active, due to your efforts, will yield commissionable status.
- Responsible for engaging (emails/calls) current customers.
- Ensures an updated database, cultivate good relations, provide/extract data, or provide exchange of goods.
- Meet with Manager, on a weekly basis, to discuss progress and future goals.
- Proper and accurate documentation is to be kept to avoid redundant communications with customers.CORE COMPETENCIES/RESPONSIBILITIES:
- A thorough understanding of Door and Gate operators- LiftMaster, US-Automatic, Viking, DKS (and many more!)
- Knowledge on the tools used in the install of such systems.
- Hands-on experience with installing Door and Gate operators.
- A thorough understanding of the hardware used with Door and Gate operators.
- Hands-on experience on hardware installation.
- Knowledge on tools used to install Door and Gate operators.
- A thorough understanding of the components that make up the Door and Gate operators.
- Must be able to take tech-support calls and advise customer through troubleshooting.
SKILLS:
- Strong analytical, problem-solving, and conceptual skills.
- Must possess good decision making skills, be very organized and detail oriented.
- Excellent team building, customer service, and interpersonal skills.
- Excellent communication and listening skills with ability to engage all management levels.
- Self-motivated and a professional attitude.
- Ability to multitask, prioritize, and manage time efficiently.
- Ability to work with various personality types.
- Persuasive and goal-oriented.
PHYSICAL DEMANDS:
- While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; and talk or hear.
- Employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE:
- Knowledge of and a proficiency in using Computer and Microsoft Office applications (Word, Excel, Access, Outlook), and Internet
- Knowledge of Company policies, procedures, guidelines, and practices
- Strong technical knowledge, of relevant technology and tools.
- Knowledge of the assigned business unit/area's direction and practiceS.
WHAT WE OFFER:
- A Supportive Team Environment – We believe in teamwork, collaboration, and creating a workplace where everyone feels valued.
- Career Growth Opportunities – We invest in our employees with training and development to help you advance in your career.
- Competitive Pay & Benefits – Enjoy a rewarding compensation package with benefits that support you inside and outside of work.
- Industry Leadership – Be part of a well-established company that’s trusted by professionals across the industry.
- Hands-On Experience – Work with top brands like LiftMaster, US Automatic, All--Matic, Viking, and more.
If you’re looking for a career where you can grow, make an impact, and be part of a company that truly values its employees, Bob’s Distributing is the place for you!
Apply today and take the next step in your career with us!
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Quarterly bonus
Work Location: In person
Salary : $45,000 - $55,000