Account Manager

Our people are the heart of our business.  As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Come join our team!  

Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive.

Summary: 

Based in Arlington, TX, and reporting to the Regional Sales Manager, you will drive business growth. You will be responsible for prospecting new business opportunities, building long-term partnerships, cultivating strategic relationships, and collaborating with internal teams to craft strategies to deliver short-term and long-term growth. This role demands a proactive and strategic approach to sales, as well as a deep understanding of our heat-treating services, to meet the needs of both new and existing customers.

Essential Job Functions (Duties and Responsibilities): 

• Identify, target, and secure new business opportunities by leveraging market insights and company offerings. Engage with potential clients to understand their needs and present tailored solutions.
• Build and maintain strong, lasting relationships with key accounts and industry influencers. Work to expand existing accounts by identifying new revenue streams and optimizing service offerings.
• Develop and execute strategic account plans.
• Execute key account management. Develop multiple customer touchpoints and conduct regular visits to customer sites to build relationships, gather feedback, and identify opportunities for improvement. Deliver presentations, seminars, and workshops to educate customers about Bodycote’s offerings.
• Leverage Salesforce.com reporting and dashboards to provide accurate forecasts and timely reporting on sales activities, including pipeline development, new account acquisition, and competitor analysis.
• Stay up to date on industry trends, competitor activities, and market conditions. Share insights with the team to ensure Bodycote remains competitive and responsive to customer needs.
• Travel extensively (greater than 50%) to meet with customers and prospects. Attend industry events and conferences to build networks and enhance the Bodycote brand.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holders. 
• Experience: A minimum of 5 years of experience in strategic sales or business development, with a proven track record of success in driving revenue growth and securing new business.
• Industry Knowledge: Familiarity with heat treatment processes and the aerospace, automotive, or other relevant industries is a plus. Understanding metal processing, materials science, or engineering is beneficial.
• Sales & Negotiation Skills: Strong experience in consultative selling, account management, and contract negotiations.
• Communication: Excellent interpersonal, presentation, and communication skills, with the ability to build rapport and influence at all levels within client organizations.
• Education: A bachelor’s degree in business, Engineering, or a related field is preferred.
• Technical Aptitude: Comfortable engaging in discussions with clients about technical services. No need to read blueprints, but a solid understanding of customer requirements and our offerings is essential.
• SFDC Utilization: Proven ability to use Salesforce (SFDC) effectively for managing sales pipelines, tracking customer interactions, and leveraging data to drive growth strategies.
• Other: A valid driver’s license and ability to travel greater than 50% of the time. Proficiency with Microsoft Office Suite and CRM tools.

Physical & Mental Demands: The following physical and mental demands consist of, but are not limited to the following.

• Ability to work in a professional office setting or industrial environment.
• Ability to sit, drive, and travel for extended periods.
• Must possess the ability to manage multiple priorities and handle stressful situations.
• Strong analytical and problem-solving skills.

This job description is intended to outline the general nature and scope of the responsibilities and duties of the role. This is not a complete list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, the job description does not constitute a written or implied contract for employment.  Bodycote reserves the right to revise or change job duties and responsibilities as the need arises. 

Bodycote is an Equal Opportunity Employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state and local laws.